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Your Trusted GP Practice in London
At Cloister Road Surgery, we are committed to delivering accessible, patient-centred healthcare through innovative approaches and dedicated professionals. Our practice has implemented streamlined appointment booking systems to improve access to GP services, ensuring timely and effective care for all patients. We prioritise clear communication, employing staff who demonstrate passion and professionalism in every patient interaction. Through adaptability and determination, we address the evolving challenges of modern healthcare while maintaining our core mission of exceptional patient care. Our services include chronic disease management, vaccinations, health checks, and support for both physical and mental wellbeing.

We collaborate with NHS resources to provide comprehensive health information and tools, empowering patients to make informed decisions about their health. Our opening hours are designed to accommodate working individuals, with weekday availability from 8:00am to 6:30pm. For urgent needs outside our hours, patients can access NHS 111 for 24/7 medical advice. We value patient feedback, which consistently highlights our team's professionalism and commitment to care. Through continuous improvement initiatives, we strive to enhance both clinical outcomes and patient satisfaction. Our practice remains dedicated to serving the London community with integrity and medical excellence.
Services
GP Appointments Repeat Prescriptions Vaccinations Health Checks Chronic Disease Management
Highlights and features
  • We offer innovative online appointment booking with same-day triage
  • Our team demonstrates proven commitment to patient care
  • NHS 111 partnership provides 24/7 emergency medical access
  • We prioritise clear communication and patient-centred approaches
  • Practice thrives through medical innovation under pressure
What people say
Cared for and in the hands of professionals Exceptional care for patients Passionate staff Dedicated professionals Go the extra mile
Services
GP Appointments
Our online appointment system allows patients to book same-day GP consultations through SystmOnline. Doctors triage requests promptly to ensure timely care. For urgent needs outside our hours, NHS 111 provides 24/7 medical advice. This service improves access to professional medical assessments while maintaining patient safety.
Chronic Disease Management
We provide comprehensive management for chronic conditions including diabetes, asthma, and heart disease. Our approach combines regular monitoring, personalised treatment plans, and patient education. This service supports improved health outcomes through consistent medical oversight and proactive care strategies tailored to individual needs.
Vaccinations
Our vaccination programme includes routine immunisations and seasonal flu jabs. Administered by trained healthcare professionals, this service protects individuals and communities through evidence-based immunisation schedules. We provide clear information about vaccine benefits and address patient concerns to promote informed healthcare decisions.
Health Checks
We offer NHS health checks for adults aged 40-74 to assess cardiovascular risk factors. This preventative service identifies early signs of heart disease, stroke, and diabetes. Through blood pressure monitoring, BMI calculations, and lifestyle assessments, we help patients take proactive steps towards better long-term health.
Online Services
The NHS App enables patients to manage appointments, request repeat prescriptions, and access medical records securely. This digital service improves convenience while maintaining data protection standards. Patients can update personal details and communicate with healthcare providers through this encrypted platform for enhanced service accessibility.
Questions
How do I book a GP appointment?
Complete our online SystmOnline form for same-day triage. For urgent needs outside hours, contact NHS 111. Reception assists patients without internet access.
What services do you offer?
We provide GP consultations, chronic disease management, vaccinations, health checks, and online services through the NHS App. Specialised clinics include women's health and cancer screening.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For urgent but non-emergency care, contact NHS 111 which operates 24/7 with trained advisors and healthcare professionals.
Can I access services online?
Yes, the NHS App allows appointment management, repeat prescription requests, and secure communication with healthcare providers. Registration requires identity verification.
What health resources are available?
We provide BMI calculators, blood pressure tools, mental wellbeing guides, and smoking cessation support. Our health information section covers conditions, symptoms, and treatment options.