Business Details
Emergency
services
Your Trusted GP Practice in Ealing
At 102 The Avenue Surgery, we are committed to delivering exceptional healthcare services tailored to meet the needs of our diverse patient community. Our dedicated team of medical professionals adheres strictly to NHS confidentiality policies and completes mandatory training to ensure the highest standards of care. Through regular in-house training sessions, we continuously enhance our clinical skills and service delivery to better serve our patients. We offer a comprehensive range of services including video consultations, chronic disease management, and preventive health screenings, ensuring accessible and efficient care for all. Our mission is to provide a welcoming environment where patients receive compassionate, evidence-based medical attention. We actively engage in community health initiatives, such as our recent garden revitalization project led by patient volunteers, to foster wellbeing beyond clinical settings.For urgent non-emergency needs, patients are directed to NHS 111, while life-threatening emergencies are handled through immediate 999 calls. Our practice maintains transparency in operations, with clear pathways for feedback and complaints resolution within 10 working days. We utilise digital tools like the NHS App and SystmOnline to streamline appointment management, medication requests, and patient communication. As a cornerstone of local healthcare, we prioritise patient education through resources on health conditions, lifestyle choices, and preventive measures. Our opening hours from 8:00am to 6:30pm Monday to Friday ensure consistent access to primary care services for working individuals and families alike.
Services
Video Consultations
Chronic Disease Management
Children's Health Services
Vaccinations
NHS Health Checks
Minor Surgery
Cancer Screening
Sickness Certification
Family Planning
Women's Health
Highlights and features
- We offer video consultations for remote medical assessments
- Our team maintains full NHS training compliance and confidentiality standards
- We provide extended appointment hours until 6:30pm weekdays
- We implement digital tools for streamlined patient access
- Our practice actively engages in community health initiatives
What people say
Incredibly friendly staff
Efficient service
Timely request handling
Excellent GP surgery
Beautiful garden space
Services
Video Consultations
Our video consultation service enables patients to receive medical advice remotely through secure digital platforms. This service caters to patients unable to attend in-person appointments while maintaining clinical confidentiality. Video consultations follow the same rigorous assessment protocols as face-to-face appointments.
Chronic Disease Management
We provide comprehensive management for chronic conditions including diabetes, hypertension, and respiratory diseases through regular monitoring and personalised treatment plans. Our approach combines medication management with lifestyle advice to optimise patient outcomes. The service includes specialist referrals when required.
Children's Health Services
Our child health services encompass developmental checks, immunisations, and acute illness management for children under 16. We maintain detailed growth records and provide parental guidance on nutrition and developmental milestones. Vaccination schedules follow NHS guidelines.
NHS Health Checks
We offer free NHS health checks for adults aged 40-74 to assess cardiovascular disease risk through blood tests and lifestyle assessments. The service includes personalised risk reduction plans and follow-up monitoring. Early detection helps prevent serious health complications.
Cancer Screening
Our practice facilitates NHS cancer screening programmes for breast, cervical, and bowel cancers with patient education on risk factors and symptoms. We coordinate invitations and follow-up care for abnormal results. The service aims to improve early diagnosis rates in our community.
Questions
How do I book a video consultation?
Log in to SystmOnline or contact reception during opening hours to request a video appointment. You'll receive a link to join the consultation via smartphone, tablet, or computer.
What services are available for children?
We provide immunisations, developmental checks, and acute illness management for children under 16. Our team also offers parental guidance on nutrition and growth milestones.
How can I access my medical records?
Register for NHS App or SystmOnline access to view summaries of your medical records, prescriptions, and test results securely online.
What happens during out-of-hours emergencies?
Call NHS 111 for immediate medical advice when the surgery is closed. For life-threatening emergencies, dial 999 for emergency services.
How do I request a repeat prescription?
Use SystmOnline, the NHS App, or complete a paper request form available at reception. Allow two working days for processing during normal opening hours.
Are there parking facilities available?
On-street parking is available near the surgery. We recommend using public transport where possible to reduce congestion in the area.
