Our Mission
Doorstep Pharmacy is a dedicated local and online pharmacy based in the UK, committed to providing exceptional healthcare services and unwavering customer care. We believe in empowering our clients to take charge of their health through personalized guidance, a comprehensive range of products, and convenient online services.
Who We Are
Our team of experienced pharmacists and healthcare professionals are passionate about making a positive impact on the health and wellbeing of individuals in our community. We are committed to offering tailored solutions for all age groups and medical needs, with special expertise in travel health, medication management, and personalized healthcare plans.
1. Prescription Management
- Efficient collection and fulfillment of prescriptions from your GP or other healthcare providers.
- Repeat prescription ordering and delivery services for ongoing medications.
- Personalized medication reviews and therapeutic guidance.
2. Travel Clinic
- Comprehensive travel health consultations and vaccinations.
- Advice on travel destinations and potential health risks.
- Emergency medical assistance services while traveling.
3. Healthcare Products & Supplements
- Wide selection of over-the-counter medications and prescription medications.
- Natural and organic skincare products, vitamins, and dietary supplements.
- Specialized travel and healthcare accessories.
4. Selfcare & Signposting
- Resources and information on managing various health conditions.
- Access to trusted sources of healthcare advice and guidance.
- Support and guidance for mental and emotional well-being.
5. Commitment to Quality & Care
- Registered with the GPhC and MHRA, adhering to stringent UK regulations.
- Personalized and compassionate customer service.
- Competitive pricing and fast delivery options.
Get in Touch
For further information or to discuss your healthcare needs, please feel free to contact us or browse our website for a comprehensive list of services and products. We are here to support you on your journey to better health and wellbeing.
Poor Customer Service and Scams
The majority of reviews received have been very negative, with several customers expressing frustration and disappointment with the services provided by Doorstep Pharmacy. Many customers have reported experiencing issues with their orders, including delayed or non-delivery, fake products, and poor customer service.
Orders Not Being Fulfilled
Several customers have reported placing orders and paying for products, only to never receive them. In some cases, the company has been unresponsive to customer queries, leaving customers unable to contact them to resolve the issue.
Fake Products and Substitutions
One customer reported receiving substituted products, which were different from what was advertised on the website. This not only caused inconvenience but also resulted in additional costs for the customer.
Unresponsive Customer Service
Many customers have reported being unable to contact the company's customer service team, with some receiving no response to their emails or phone calls. In one case, a customer was told that a refund would be issued, only to receive an email claiming that the refund had been processed, but the money was still not received.
False Promises and Refunds
Several customers have reported receiving false information or being promised refunds that were never received. In one case, a customer was told that a refund would be issued, but when they contacted the company, they were met with a defensive and unhelpful response.
