Experience the Heart of London with Us
At the Sapphire Hotel London, we pride ourselves on providing a unique and unforgettable experience for our guests. Our stylish 3-star boutique hotel is perfectly located next to Europe's largest shopping mall, Westfield, and within a 5-mile radius of London's top tourist attractions. Our hotel offers a range of beautifully designed rooms, each equipped with modern amenities and comfortable furnishings, ensuring a relaxing and rejuvenating stay.
Our Services
We understand that every guest is unique, which is why we offer a range of services tailored to meet your individual needs. From airport pickups to currency exchange and concierge services, we strive to make your stay with us as smooth and enjoyable as possible. Our hotel also offers a delicious traditional full cooked continental breakfast, as well as complimentary Wi-Fi, to keep you connected and energized throughout your stay.
Hotel Facilities
Our hotel boasts a range of facilities designed to enhance your stay. Our rooms are equipped with flat-screen LED TVs, DVD players, and tea and coffee making facilities, ensuring you have everything you need to relax and unwind. Our hotel is also entirely non-smoking and accessible via an electronic keycard system, ensuring a safe and secure environment for all our guests.
Local Attractions
Located in the heart of London, our hotel is surrounded by an array of world-class attractions and landmarks. From the iconic Buckingham Palace to the historic Houses of Parliament and Big Ben, there's no shortage of exciting things to see and do in this vibrant city. Take a stroll through Hyde Park, visit the London Eye, or explore the famous Piccadilly Circus - the possibilities are endless.
About Us
The Sapphire Hotel London is a family-run hotel, dedicated to providing a warm and welcoming atmosphere for all our guests. Our friendly and attentive staff are always on hand to ensure your stay with us is nothing short of exceptional. Whether you're traveling for business or pleasure, our hotel is the perfect choice for those seeking a relaxing and memorable stay in the heart of London.
Summary of Reviews
Positive Comments
- Friendly Staff: Many reviewers praised the hotel's staff, particularly the receptionists, for being friendly and helpful.
- Good Location: The hotel's location was commended for being conveniently close to Westfield mall and the Royal Albert Hall.
- Cleanliness: Some reviewers mentioned that the rooms and bathrooms were clean and tidy.
Negative Comments
- Poor Condition of Rooms: Many reviewers complained about the poor state of the rooms, including dirty carpets, old and uncomfortable mattresses, and broken shower heads.
- Inconvenient Location: Some reviewers mentioned that the hotel's location, although central, was noisy and inconvenient due to the lack of elevators and small, cramped rooms.
- Unhelpful Management: Several reviewers expressed disappointment with the hotel's management, citing unhelpful responses to complaints and a lack of concern for customer satisfaction.
