A Dedicated Team Ensuring Quality Student Accommodation & Property Solutions
Clever Estate Agents proudly call Plymouth our home. With over a decade of experience in the local market, we have become trusted experts in student lettings, sales, and property management. Our team of passionate professionals is driven by a genuine desire to understand your unique needs and provide tailored solutions that exceed expectations.
1. Student Lettings
We provide a comprehensive range of services for students seeking accommodation. From finding the perfect property to coordinating tenancy agreements and managing rent payments, we take the stress out of finding a comfortable and convenient home. Our extensive network of private properties and partnerships with landlords ensure a diverse selection of options to fit every budget and preference.
2. Residential Lettings & Sales
Our experienced team handles all aspects of residential lettings and sales, from valuations and marketing campaigns to tenant screening and legal paperwork. We prioritize clear communication and regular updates to ensure a smooth and stress-free experience for both landlords and tenants.
3. Property Investments
Investing in property can be a rewarding experience. We offer tailored guidance on property valuations, market analysis, and financial planning to help you make informed decisions. Our extensive network of contacts and market knowledge ensures you maximize your investment potential.
4. Property Management
For landlords, we offer comprehensive property management services that cover everything from tenant selection and rent collection to repairs and maintenance coordination. We prioritize transparency and effective communication to ensure your investment is in safe hands.
Our Values
Our core values underpin everything we do:
- Integrity: We conduct ourselves with honesty and transparency in all our dealings.
- Professionalism: We are dedicated to providing a high-quality and efficient service.
- Client-Centricity: We prioritize your needs and actively listen to your concerns.
- Passion: We are driven by a genuine desire to help clients achieve their goals and create positive experiences.
Overview of Reviews
The reviews of Clever Students, a student accommodation service, are overwhelmingly negative.
Issues with Maintenance and Facilities
A common theme among the reviews is the poor maintenance and facilities provided by Clever Students. Many reviewers reported that appliances and facilities did not work, and when broken, it took ages to fix or were left unrepaired. One reviewer mentioned that the flat door magnetic lock was broken, and they had to prop the door open with various items to avoid getting locked out, which was a major security issue.
Poor Communication and Customer Service
Reviewers also expressed frustration with the communication and customer service provided by Clever Students. They reported that responses to enquiries took months, and office staff were unhelpful and rude. One reviewer mentioned that they were pressured into writing 5-star reviews and including staff names in the review during viewings.
Financial Issues and Scams
Several reviewers reported financial issues with Clever Students, including overcharging, demands for payment after leaving the property, and failure to return deposits. One reviewer mentioned that they were told they hadn't registered a deposit despite providing proof, and another reviewer reported being threatened and extorted for money.
Incompetent Staff and Lies
Reviewers also reported experiencing incompetent staff and blatant lies from Clever Students. One reviewer mentioned that staff refused to complete the right to rent check, and another reviewer reported being told that they couldn't enter the property they were paying for.
