Delivering Excellence, Every Time
At Cougar Couriers, we pride ourselves on being a service-driven company that has been providing exceptional logistical solutions to our clients since 1983. Founded by directors with professional backgrounds and extensive knowledge of the same-day transport market, we have built a reputation for delivering timely, efficient, and safe transportation services.
Our Services
As a specialist logistics provider, we offer a comprehensive range of services tailored to meet the unique needs of our clients. Our services include airfreight distribution, AOG (Airline On-the-Ground) services, and pharmaceutical and hazardous temperature-controlled distribution. We operate a fleet of 75 vehicles, including state-of-the-art pharmaceutical-compliant and temperature-controlled vehicles, ensuring the integrity of your goods during transit.
Why Choose Us?
At Cougar Couriers, we understand the importance of reliability and flexibility in logistics. That's why we offer a 24-hour service, 7 days a week, with a team of fully trained and security-vetted drivers. Our vehicles are equipped with the latest mapping and temperature systems, ensuring that your goods are transported safely and efficiently. Our commitment to quality and compliance is evident in our platinum certification, awarded for our adherence to the highest standards of pharmaceutical compliance.
Benefits of Sustainability
At Cougar Couriers, we believe that sustainability is crucial for our future growth. We are committed to reducing our carbon footprint by introducing electric vehicles to our fleet. Our electric vans are not only environmentally friendly but also cost-effective, with lower running costs and reduced maintenance requirements. Our aim is to have a fully electric fleet in the near future, aligning with government guidelines and our commitment to tackling climate change.
Our Accreditations
We are proud to hold various accreditations and certifications, including being a regulated agent with the Department for Transport and holding platinum certification for pharmaceutical compliance. Our accreditations demonstrate our commitment to the highest standards of quality and compliance.
Get in Touch
At Cougar Couriers, we are dedicated to providing exceptional service and solutions to our clients. If you need a partner for your airfreight, pharmaceutical-compliant and temperature-controlled specialist logistics needs, get in touch with us today. Our experienced team is ready to discuss your requirements and provide a bespoke solution tailored to your needs.
Safety Concerns and Unprofessionalism
Multiple reviewers have expressed concerns about the safety of Cougar Courier drivers, with reports of dangerous driving practices, such as cutting up other vehicles, driving at excessive speeds, and failing to adhere to road signs and lane markings.
Poor Driver Behavior
Reviewers have also reported instances of unprofessional behavior from Cougar Courier drivers, including using inappropriate hand gestures, tailgating, and flashing lights at other drivers.
Complaints Fall on Deaf Ears
Some reviewers have reported that when they brought their concerns to the attention of the company, they were met with sarcastic responses and a lack of concern for road safety.
The One Positive Review
One reviewer, however, had a more positive experience, describing the driver as "awful but in the best way" and expressing admiration for their driving skills.
Common Issues
Across multiple reviews, common issues included:
- Failure to obey traffic laws and signs
- Aggressive driving practices
- Lack of professionalism and respect for other road users
- Disregard for safety protocols
