Your health and wellbeing, our priority
At The Maples Medical Centre, we are dedicated to providing high-quality healthcare services to our patients in Manchester. Our team of experienced professionals is committed to delivering comprehensive medical care with professionalism, discretion, and friendliness.
Our Services
We offer a wide range of services to cater to the diverse healthcare needs of our patients. These include:
- Appointments: We provide routine and urgent appointments, including home visits, to ensure that our patients receive timely medical attention.
- Prescriptions: Our team manages repeat prescriptions, and patients can order repeat prescriptions online through Patient Access.
- Tests and Results: We conduct various tests and provide prompt results to ensure that our patients receive prompt medical attention.
- Clinics and Services: We offer specialized clinics and services, including non-NHS services, training, and travel vaccinations.
- Patient Information: We provide essential information and resources to our patients, including online consultations, health and wellness advice, and patient charter.
Our Commitment
At The Maples Medical Centre, we are committed to delivering exceptional patient care and promoting health and wellness in our community. We strive to provide a warm and welcoming environment, where our patients feel comfortable and supported throughout their healthcare journey.
Meet Our Team
Our team of experienced healthcare professionals is dedicated to providing high-quality medical care to our patients. We believe in a patient-centered approach, where our patients' needs and concerns are at the forefront of everything we do.
Patient Satisfaction
The reviews show a clear divide between patients who are extremely satisfied with the service they received from the Maples Medical Centre and those who are extremely dissatisfied.
Positive Experiences
Some patients have reported excellent experiences with the doctors and staff at the centre. They praise the doctors for being competent, understanding, and helpful. The reception staff are also commended for being lovely and helpful. Some patients have overcome phobias and anxieties thanks to the supportive and professional staff.
Negative Experiences
On the other hand, many patients have reported terrible experiences with the centre. Some have complained about the poor telephone system, rude receptionists, and unhelpful doctors. Others have expressed frustration with the difficulty in getting appointments, lack of communication, and inadequate care. A few patients have also reported feeling disrespected and neglected by the staff.
Common Issues
Recurring issues include:
- Difficulty in getting appointments
- Poor telephone system and rude receptionists
- Lack of communication and follow-up care
- Incompetent or unhelpful doctors
- Frustration with the overall service
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