Excellence in caring for the whole person
At Karis Medical Centre, we are dedicated to providing exceptional primary care health services to our patients in Birmingham. Our team of experienced doctors, clinicians, and support staff work together to provide comprehensive care that addresses the physical, mental, social, and spiritual needs of our patients.
Our History
Karis Medical Centre has a rich history dating back to 1948, when the first GP surgery was established in this location. In 1993, we moved to our current premises, and since then, we have continued to evolve and expand our services to meet the growing needs of our community. The name Karis, derived from the Greek word for "grace, " reflects our commitment to caring for our patients with kindness, compassion, and respect.
Our Values
Our vision is to care for the whole person, with excellence, through every stage of life. We strive to provide outstanding services that are safe, effective, caring, responsive, and well-led. Our values of grace, compassion, integrity, respect, and hope guide our interactions with patients, families, and the wider community.
Our Services
We offer a wide range of services, including online consultations, health checks, vaccinations, and self-referral services. Our patients can access various clinics and services, such as antenatal care, mental health support, chronic disease management, and social services. We also provide online services, including RapidHealth, PATCHS, Accurx, Klinik, and Engage, to facilitate convenient and accessible care.
Meet the Team
Our team of healthcare professionals is committed to delivering high-quality care with kindness, empathy, and respect. We believe in the importance of continuity of care, ensuring that our patients receive seamless care from our experienced clinicians.
Our Mission
Our mission is to care for the whole person, addressing physical, mental, social, and spiritual needs. We strive to provide excellent primary care health services, empowering our patients to take control of their health and wellbeing.
Training and Education
As a teaching practice attached to the University of Birmingham Medical School, we are committed to providing undergraduate teaching for medical students. We are grateful to our patients who participate in this training process, which helps to shape the next generation of healthcare professionals.
Overall Patient Experience
The majority of patients have reported a positive experience at Karis Medical Centre, with many praising the helpful and empathetic nature of the doctors and nurses.
Positive Comments
- Many patients praised the doctors and nurses for being kind, caring, and empathetic.
- The staff were commended for being professional and helpful.
- Several patients appreciated the timely and efficient service provided by the practice.
Negative Comments
- Some patients experienced difficulties when contacting the reception staff, including long wait times and unhelpful responses.
- A few patients were unhappy with the service provided by the reception staff, feeling that they were dismissive and unhelpful.
- A small number of patients reported negative interactions with specific doctors, including one instance where a doctor was perceived as laughing at a patient's concerns.
