Business Details
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services
Trusted Car & Van Insurance Providers in the UK
Dial Direct, a trading name of BISL Limited, has established itself as one of the UK's leading insurance providers, serving over 3 million customers. Specialising in Car and Van Insurance, we offer comprehensive coverage with added benefits such as RAC Breakdown Assistance and Motor Legal Protection. Our commitment to customer service is evident through our 24/7 claims helpline and dedicated UK-based support team. We prioritise transparency, ensuring no hidden fees, and provide flexible payment options, including annual and monthly plans.With authorisation from the Financial Conduct Authority, we collaborate with leading insurers to deliver tailored insurance solutions. Our digital platforms, including My Account, enable customers to manage policies efficiently. Recognised for our fraud prevention measures and customer-centric approach, we aim to simplify insurance needs while maintaining high standards of trust and reliability.
Services
Car Insurance
Van Insurance
Motor Legal Protection
RAC Breakdown Assistance
Claims Handling
Highlights and features
- We offer a leading panel of UK insurers for tailored coverage.
- Our 24/7 claims line ensures round-the-clock support.
- Dedicated UK-based customer service team available seven days a week.
- Transparent pricing with no hidden fees or charges.
- Recognised for robust fraud prevention and data protection measures.
Associations and certifications
- Financial Conduct Authority
What people say
24/7 claims support
Transparent pricing
RAC Breakdown Assistance included
Services
Car Insurance
Our Car Insurance provides comprehensive protection tailored to individual needs. Customers benefit from RAC Breakdown Assistance, legal support, and flexible policy options. The service ensures financial security against accidents, theft, and third-party liabilities, with adaptable payment plans.
Van Insurance
Van Insurance policies include Motor Legal Protection and RAC Breakdown Assistance. Designed for business and personal use, coverage extends to vehicle damage, theft, and third-party claims. Flexible terms accommodate diverse commercial requirements while maintaining competitive pricing.
24/7 Claims Handling
A dedicated 24-hour claims helpline offers immediate assistance for accidents or emergencies. Specialist representatives guide customers through the process, ensuring prompt resolution. This service underscores our commitment to accessibility and rapid response during critical situations.
Questions
What types of car insurance does Dial Direct offer?
We provide Third Party, Third Party Fire & Theft, and Comprehensive cover. Each level offers varying protection, with optional add-ons available to customise your policy.
Can I pay for my insurance in monthly instalments?
Yes, we offer flexible payment options, including monthly payments subject to status, allowing you to spread the cost of your policy.
Is van insurance available for commercial use?
Our Van Insurance policies are designed for both personal and commercial use, with coverage tailored to business requirements such as goods transportation and equipment protection.
How do I make a claim for pothole damage?
Contact our claims team immediately, document the pothole's location and damage, and follow guidance for submitting evidence to your insurer and local council.
What is included in comprehensive car insurance?
Comprehensive cover protects against theft, fire, accidental damage, and third-party liabilities. It also includes RAC Breakdown Assistance and optional legal protection.
