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Welcome to Lucky Seven Taxis, where customer satisfaction is our top priority. Established in 1974, we have been growing year by year, providing the highest quality taxi services to our valued customers. Our commitment to excellence has enabled us to become one of the largest and most reliable taxi operators in Staffordshire.
Our team of experienced and CRB/DBS checked drivers, along with our modern and clean fleet of vehicles, are always available 24/7 to cater to your transportation needs. Whether you require a local pickup or a long-distance journey, we guarantee a fast, efficient, and reliable service.
Our Services
At Lucky Seven Taxis, we understand that our customers have diverse transportation needs. That's why we offer a comprehensive range of services to cater to individuals, corporates, and groups. Our services include:
- Corporate Services: We provide tailored transportation solutions for businesses, including executive car services and airport transfers.
- Executive Car Service: Experience luxury travel with our executive car service, perfect for special occasions or corporate events.
- Train Station Pickups: We cover all train stations in Staffordshire, ensuring you arrive on time and in comfort.
- Days Out and Nights Out: Make the most of your leisure time with our convenient transportation services for days out and nights out.
- Airport Transfers: We specialize in airport transfers, providing a hassle-free travel experience to and from the airport.
- Shopping Services: Let us help you with your shopping trips, providing a convenient and stress-free experience.
- Schools Runs: Our reliable and safe transportation services are perfect for school runs, ensuring your children arrive safely and on time.
- Hospitals: We provide convenient transportation to and from hospitals, making it easier for you to access medical care.
- Wedding Car Hire: Make your special day even more memorable with our luxurious wedding car hire services.
Why Choose Us
At Lucky Seven Taxis, we pride ourselves on our commitment to excellence, reliability, and customer satisfaction. Our modern fleet of vehicles, fully licensed drivers, and state-of-the-art computerized booking systems ensure a seamless and efficient travel experience. Our customers are our number one priority, and we strive to exceed their expectations with every journey.
Positive Experiences
Several reviewers praised the professionalism and politeness of the drivers, with some mentioning they were helpful and assisted with luggage. A few reviewers also commended the clean and comfortable vehicles, as well as the reasonable prices. One reviewer appreciated the ability to track the taxi's arrival on their phone. A couple of reviewers mentioned that the drivers were friendly and engaging, making their journey more enjoyable.
Issues with Drivers and Vehicles
Some reviewers reported receiving rude or unhelpful drivers. One reviewer was frustrated when a driver arrived early and insisted they were leaving if not ready immediately. Another reviewer complained about a driver who smelled strongly of cigarettes and took an incorrect route. A few reviewers mentioned drivers being late, cancelled, or failing to arrive altogether.
Technical Issues and Unfair Practices
Several reviewers reported issues with the automated service, including not receiving confirmation texts or being unable to track their taxi. A reviewer complained about being overcharged due to a glitch in the system. Another reviewer was frustrated when a driver continued to charge them even after arriving at their destination.
Poor Customer Service
Many reviewers expressed frustration with the company's customer service, citing issues with cancellations, long wait times, and unhelpful or unapologetic representatives. Some reviewers felt misled or lied to regarding the availability of taxis or the duration of wait times.
