Supplying the right tool for the job, with a personal touch
Powell's Forest and Garden Equipment Ltd is a family-run business established over 45 years, proudly importing and supplying premium garden, estate, agricultural and woodland machinery to customers and businesses in Herefordshire. We take pride in offering an unparalleled selection of top-quality equipment from trusted brands like Palax, Fransgard, Stihl, Oxdale, Husqvarna and Rabaud.
Our Expertise
Our experienced team is dedicated to understanding your individual needs and recommending the perfect equipment for every project. We offer expert advice on selecting the right machines for both professional and domestic purposes. We also provide a comprehensive after-care service, with a certified mechanic on-hand to repair and maintain your equipment.
The Products We Offer
We stock a vast array of equipment for all your needs, including:
- Garden and landscaping: Chainsaws, strimmers, hedge trimmers, mowers, blowers, and chippers.
- Agricultural: Tractors, Gators, tillers, sprayers, and more.
- Woodland: Log splitters, chippers, and tree planting and removal equipment.
- Estate: Ride-on lawnmowers, snow blowers, and tractor attachments.
Our Commitment to Quality and Service
At Powell's Forest and Garden Equipment Ltd, we are committed to providing:
- Quality: We only partner with renowned brands known for their innovative and reliable equipment.
- Value: We offer competitive prices without compromising quality.
- Customer service: Our friendly and knowledgeable staff are always happy to assist you.
- Responsiveness: We understand the importance of prompt service and strive to address your needs efficiently.
Join Us Today!
With a wide range of high-quality equipment, expert advice, and dedicated customer service, Powell's Forest and Garden Equipment Ltd is your trusted partner in achieving successful outcomes for your projects. Contact us today to find the perfect tools and equipment for your needs!
Sales Experience
The majority of reviewers expressed dissatisfaction with the sales experience, citing instances of inexperience, disinterest, and poor communication from the sales staff. One reviewer mentioned that they lost a potential 50,000 sale due to the lack of engagement from the sales staff. Another reviewer had to wait for a month for chainsaw service, despite being told it would take only a week.
Customer Service
The customer service was also heavily criticized, with reviewers describing it as "appalling" and "terrible". One reviewer had to wait for 8 months for a chainsaw repair, and even then, it was only resolved after making three phone calls. Another reviewer mentioned that the company was not good at dealing with unhappy customers.
Product Knowledge
However, there were a few positive comments about the product knowledge of certain staff members. One reviewer praised Edwin, stating that he was "very knowledgeable and helpful". Another reviewer thanked Edwin and the staff for their excellent service in sourcing and fitting a new clutch plate for their winch.
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