Your Partner in Building Supplies
At First Choice Building Supplies, we're proud to be one of the leading independent timber merchants in the area, serving Ealing, Hounslow, Hillingdon, Kingston, and Slough. With a long history of delivering high-quality building materials to tradespeople and individuals alike, we've built a reputation for our expertise, friendly service, and competitive trade prices.
Our Services
As a renowned timber merchant, we offer a vast range of products to suit all your building needs. From timber products to plastering materials, insulation, and roofing supplies, we've got you covered. Whether you're a seasoned builder or a DIY enthusiast, our extensive inventory of high-quality materials ensures you'll find exactly what you need for your project.
Timber Products
Our timber products range includes:
- Prepared timber, which is available in various lengths and specifications
- Hardwood, including oak, cherry, ash, teak, and maple, perfect for furniture making or any project that requires a special finish
- Treated and sawn timber, ideal for construction work
- Graded, treated, and sawn timber, which comes pre-prepared and ready for use
Plaster Products
Our plaster products include:
- Plasterboard
- Plastering products
- Plaster cove
- Plaster accessories
- Insulation materials for wall, roof, and floor insulation
- Sound insulation products
Roofing Supplies
We offer a comprehensive range of roofing supplies, including:
- Roofing felt
- Roofing lead
- Roof windows
- Roof tiles
- Ancillary products for roofing, such as fascias and guttering
Insulation and Soundproofing
Our insulation products range from wall insulation to roof insulation, floor insulation, and sound insulation products.
Building Supplies
Our building supplies include:
- Sand and cement
- Blocks and bricks
- Engineering bricks
- Concrete products
- General building fixings
- Hangers and ironmongery
- Strapping products
- Decorating tools and materials
Delivery and Services
At First Choice Building Supplies, we're committed to providing excellent service and timely delivery. With a focus on quality and customer satisfaction, we strive to meet your specific needs and preferences.
Horrendous Customer Service
The reviewers have unanimously expressed their disappointment and frustration with the store's customer service. The sales staff have been described as "unhelpful", "miserable", "arrogant", "rude", and "unprofessional". Customers have reported not being greeted with a smile or a thank you, and being spoken to insensitively. One reviewer even stated that they believe the store only caters to Asian customers.
Disappointment with Products and Service
Apart from the horrific customer service, reviewers have also expressed disappointment with the quality and availability of products. Some have reported having to go elsewhere to find what they needed. One reviewer did, however, have a positive experience, praising the store for its competitive prices and helpful staff.
Fake Reviews?
The lack of positive reviews is almost as striking as the negative ones. Many reviewers have questioned the authenticity of the 5-star reviews, claiming they are fake. Given the overwhelmingly negative tone of the reviews, it's difficult to disagree with this assessment.
