Business Details
Expert Care & Support for Adults with Complex Needs
Liaise is a specialist support provider dedicated to empowering adults with learning disabilities, autism, and complex needs. With over two decades of experience, our person-centred approach prioritises individual goals, independence, and well-being. Our multidisciplinary teams, trained in Positive Behaviour Support (PBS) and Proact-SCIPr-UK methodologies, deliver tailored care across residential and supported living environments in London and the South and East of England.We collaborate closely with local authorities and social landlords to ensure accessible, high-quality services that evolve with the needs of those we support. Our commitment to sustainability, workforce development, and ethical governance reinforces our mission to foster inclusion, dignity, and meaningful lives for every individual.
Services
Supported Living
Residential Care
Positive Behaviour Support
Person Centred Care
Outcomes Based Support
Highlights and features
- We offer 20+ years of specialist experience in learning disability and autism support
- Our teams are trained in Proact-SCIPr-UK and Positive Behaviour Support methodologies
- We provide tailored care plans co-produced with individuals and their families
- Our multidisciplinary approach includes occupational therapy and speech therapy expertise
- We maintain strong partnerships with local authorities and social landlords
What people say
Compassionate care
Personalized support
Positive outcomes
Increased independence
Quality of life
Services
Supported Living
Our supported living services provide self-contained accommodation with tailored assistance for adults with learning disabilities and autism. Residents maintain independence while accessing 24/7 support through personalised care plans. Services include daily living skills development, community integration, and health management, with properties designed to meet Specialised Supported Housing requirements across London and the South East.
Residential Care
Residential care homes offer round-the-clock support in family-like environments for 3-6 individuals. Our CQC-registered homes follow 'Right Support Right Care Right Culture' guidelines, focusing on independence and inclusion. Services include clinical care coordination, behaviour support, and social engagement activities, with trained staff delivering PBS-informed interventions to address complex needs.
Positive Behaviour Support
PBS services address the root causes of challenging behaviours through evidence-based interventions. Our practice leads implement Proact-SCIPr-UK methodologies to enhance quality of life. This includes functional assessments, staff training, and individualised strategies that reduce restrictive practices while promoting communication and emotional regulation for people with complex needs.
Person Centred Care
Person-centred care plans are co-created with individuals, families, and professionals to reflect personal goals and preferences. Our approach prioritises choice and control across daily living, healthcare decisions, and community participation. Regular reviews ensure evolving needs are met through tailored support frameworks that respect cultural backgrounds and personal histories.
Outcomes Based Support
Our Outcomes Pathway tool measures progress across ten life domains including health, relationships, and independence. This holistic framework guides support planning to achieve measurable improvements in quality of life. Services focus on skill development, safety awareness, and community engagement, with regular assessments ensuring continuous alignment with individual aspirations and wellbeing needs.
People
David Petrie
Chief Executive Officer
David leads Liaise with 15+ years of health and social care leadership experience. His background includes senior roles at Nuffield Health and Active Care Group, focusing on service excellence and team development.
Nick Essex
Chief Financial Officer
Nick brings 14 years of advisory experience from Grant Thornton and corporate finance expertise in health and social care sectors. He holds an MBA from Cranfield University and serves as a trustee at the Wave Trust.
Emma Sperling
Chief Operating Officer
Emma has 25+ years of leadership experience across healthcare and retail sectors. As former national operations director at Boots, she champions workforce development and quality improvement initiatives across Liaise's services.
Claire Kennedy
Chief People Officer
Claire contributes 20 years of HR expertise, focusing on wellbeing, culture, and retention strategies. Her initiatives enhance staff recognition and workforce management across Liaise's care homes and supported living services.
Amine Amrani
Director of IT
Amine specialises in medical data consultancy and technology transformation. His leadership enhances cybersecurity, digital infrastructure, and operational efficiency to support Liaise's care delivery and organisational growth.
Questions
What specialist services does Liaise provide?
We offer supported living, residential care, Positive Behaviour Support, person-centred care, and outcomes-based support for adults with learning disabilities, autism, and complex needs.
How do you personalise care plans?
Care plans are co-produced with individuals, families, and professionals, focusing on personal goals, cultural preferences, and evolving needs through regular reviews and multidisciplinary input.
Which areas do you operate in?
We provide services across London, the South East, and East England, with new developments in Cambridgeshire, Hampshire, and Lincolnshire.
What training do your staff receive?
All staff receive Proact-SCIPr-UK and PBS training, with specialist teams in occupational therapy, speech therapy, and behaviour support ensuring high-quality care delivery.
How do you measure care quality?
We use our Outcomes Pathway tool to assess progress across ten life domains, ensuring measurable improvements in health, independence, and overall quality of life.
Do you offer 24/7 support?
While our residential homes provide round-the-clock care, supported living services offer tailored assistance based on individual needs assessments.
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