Business Details
Emergency
services
Luxury Elderly Care Home in Middleton on Sea
Byway House has been providing compassionate, person-centred care for elderly residents in Middleton on Sea for over four decades. Our family-run establishment, led by experienced healthcare professionals Nirmal and Jas Chahal, offers residential, respite, day care, and end-of-life services within a luxurious, homely environment. Our team of NVQ-qualified caregivers prioritises individual dignity, independence, and wellbeing through tailored care plans and a warm, family-like atmosphere.We maintain rigorous safety standards with emergency call systems and regular medical oversight while encouraging residents to personalise their living spaces. Our commitment to continuous staff development ensures residents receive expert care aligned with evolving best practices in elderly support.
Services
Residential Care
Respite Care
Day Care
Palliative Care
End of Life Care
Dementia Support
Nutrition Services
Physiotherapy
Social Activities
Room Personalisation
Highlights and features
- We offer 40+ years of dedicated elderly care experience
- Our staff hold NVQ qualifications up to level 5 in leadership
- Residents may personalise en-suite bedrooms to their preferences
- Family-run business with CQC-registered management oversight
- We maintain 5-star food hygiene standards year-on-year
Associations and certifications
- Food Hygiene Authorities
What people say
Outstanding care
Friendly staff
Clean and comfortable
Highly recommend
Excellent service
Services
Residential Care
Our residential care provides 24/7 support for elderly residents requiring long-term assistance with daily living. The service combines professional nursing with emotional wellbeing, delivered by NVQ-qualified staff in en-suite bedrooms. Residents benefit from personalised care plans focusing on maintaining independence while ensuring medical needs are met within a secure environment.
Respite Care
We offer flexible respite care solutions for temporary stays, providing relief for primary caregivers while maintaining continuity of care. Our service includes full access to facilities, tailored activities, and medical support for stays ranging from days to weeks in comfortable, homely surroundings.
End of Life Care
Our specialist end-of-life care focuses on dignity, comfort, and emotional support for residents and families. The service includes pain management, spiritual care, and 24/7 nursing, delivered with sensitivity to individual wishes while maintaining a peaceful environment.
Dementia Support
We provide tailored dementia care with staff trained in latest techniques, including sensory stimulation and structured routines. Our secure environment features memory aids and calming spaces, with care plans developed in consultation with medical specialists and family members.
Social Activities
Daily activities include gardening, arts & crafts, music therapy, and outings, designed to stimulate cognitive function and social interaction. Our calendar features themed events, quizzes, and visits from entertainers, with input from residents shaping programme content.
People
Nirmal Chahal
Co-Owner & Healthcare Director
With a PhD in Cancer Research and 20+ years' NHS experience, Nirmal oversees clinical standards across three care homes. He champions person-centred care and staff development, ensuring residents receive expert, compassionate support aligned with modern healthcare practices.
Jas Chahal
Co-Owner & Operations Director
Jas manages day-to-day operations, focusing on maintaining homely environments and resident wellbeing. Her leadership ensures consistent quality across Byway House and two sister homes, prioritising family involvement and community integration.
Emma Barlow
Deputy Manager
With 20+ years in care, Emma holds a Level 5 NVQ in Management. She specialises in dementia care and safeguarding, ensuring regulatory compliance while maintaining Byway's values of compassion and individual dignity in daily operations.
Diana
Head of Care (Days)
Diana leads daytime care with 30 years' experience, focusing on nutrition and medication management. Her NVQ Level 3 qualifications support delivery of tailored care plans, ensuring residents' physical and emotional needs are consistently met.
Eunah
Head of Care (Nights)
Eunah manages night-time care with 15+ years' service, holding NVQ Level 3 qualifications. She ensures residents' comfort and safety during overnight hours, maintaining continuity of care through detailed handovers and responsive support.
Questions
What care services do you offer?
We provide residential, respite, day care, palliative, and end-of-life services tailored to individual needs with 24/7 support.
Can residents personalise their rooms?
Yes, residents may decorate en-suite bedrooms with personal items, including specific colour schemes, to create a homely environment.
Are meals included in care fees?
All nutritious, locally sourced meals and snacks are included, with dietary requirements accommodated by our professional chefs.
What activities are available?
Daily activities include gardening, arts & crafts, movie afternoons, and trips, with regular hairdressing and physiotherapy services.
Is parking available for visitors?
Yes, our private estate location provides ample visitor parking for family members attending social events or care meetings.
