Delivering personalized care with compassion and empathy
At Brayford Medical Practice, we are dedicated to providing high-quality healthcare services to our patients in Lincoln and surrounding areas. Our team of experienced healthcare professionals is committed to delivering personalized care and attention to each patient, ensuring that they receive the best possible treatment and support.
Our Services
We offer a wide range of services, including routine appointments, travel vaccinations, non-NHS services, and help with mental health. Our online services allow patients to book appointments, order prescriptions, and access their medical records at the convenience of their own homes. We also have a patient participation group, which provides an opportunity for patients to get involved and make a positive impact on the practice.
Our Commitment to Equality, Diversity, and Inclusion
At Brayford Medical Practice, we are committed to promoting equality, diversity, and inclusion in all aspects of our work. We believe that everyone should be treated with dignity and respect, regardless of their race, gender, age, disability, or sexual orientation. Our practice is accessible to all, and we strive to create a welcoming environment for everyone.
Meet the Team
Our team of healthcare professionals is dedicated to providing excellent care to our patients. From our doctors and nurses to our administrative staff, everyone is committed to delivering high-quality services with compassion and empathy. We believe that building strong relationships with our patients is key to providing effective care, and we strive to listen to their needs and concerns.
Practice Policies and Information
We have a range of policies and procedures in place to ensure that our practice operates efficiently and safely. From confidentiality and data protection to complaints and compliments, we have policies in place to guide our staff and ensure that our patients receive the best possible care.
Our Location
Our practice is located at Newland Health Centre, 34 Newland, Lincoln, LN1 1XP. We are easily accessible by public transport, and there is limited parking available on site. We are open from 8am to 6:30pm, Monday to Friday, and we offer extended hours on certain days.
Positive Experiences
Many patients have reported excellent experiences with the practice, praising the kindness and professionalism of the staff, particularly the nurses and doctors. The practice's proactive approach to scheduling appointments and the helpfulness of the reception team have also been highlighted. Some patients have appreciated the ease of use of the online prescription service and the efficient processing of repeat prescriptions.
Issues with Appointments and Staff
However, several patients have reported difficulties in getting appointments, with some experiencing long wait times or being told that no appointments are available. Some patients have also expressed frustration with the reception staff, feeling that they are unhelpful or rude.
Prescription Issues
A few patients have reported issues with repeat prescriptions, including delays or difficulties in obtaining medication. Some patients have also experienced problems with the online prescription service.
Nursing Care
Some patients have praised the excellent care provided by the practice nurses, while others have reported less satisfactory experiences, including feeling rushed or ignored.
Reception and Administrative Issues
Some patients have reported difficulties with the practice's administrative processes, including issues with booking appointments, receiving test results, and accessing medical records.
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