Empowering Health, Enriching Lives
Welcome to Lindum Medical Practice, a leading primary care provider in Lincoln, Lincolnshire. Our team of dedicated healthcare professionals is committed to delivering high-quality, patient-centred care to the local community. With a focus on comprehensive care, we offer a wide range of services designed to promote the health, wellbeing, and happiness of our patients.
Our Team
At Lindum Medical Practice, we pride ourselves on our diverse and skilled team of doctors, practice nurses, and support staff. Our doctors are all General Practitioners (GPs) who have undergone rigorous training and have many years of experience in providing primary care services. Our practice nurses are experts in their field, with specialist knowledge in areas such as chronic disease management, immunisations, and health checks. Our management team is dedicated to ensuring that our practice operates efficiently and effectively, providing a smooth and hassle-free experience for our patients.
Services
We offer a broad range of services to meet the changing healthcare needs of our patients. Our services include:
- Routine consultations with our doctors and practice nurses
- Health checks and screenings for patients of all ages
- Chronic disease management, such as diabetes, hypertension, and asthma
- Immunisations and vaccinations, including flu and travel vaccinations
- Smoking cessation and weight management programmes
- Counselling and mental health services
Patient Care
At Lindum Medical Practice, we believe that patient care is at the heart of everything we do. We are committed to providing a welcoming and inclusive environment, where patients feel listened to, respected, and supported. Our team is dedicated to delivering personalized care, taking the time to understand our patients' unique needs and circumstances. We also offer a range of patient services, including repeat prescriptions, self-care advice, and hospital appointments.
Technology and Innovation
We are committed to staying at the forefront of medical technology and innovation, using the latest equipment and digital tools to provide efficient and effective care. Our electronic healthcare records system ensures that our patients' medical information is up-to-date and easily accessible, while our online patient portal allows patients to book appointments, request repeat prescriptions, and access their medical records securely.
Our Values
At Lindum Medical Practice, we are guided by a set of core values that shape our approach to patient care. These values include:
- Patient-centred care: We always put our patients' needs first, listening to their concerns and working with them to deliver personalized care.
- Compassion and empathy: We understand that everyone's healthcare journey is unique and we strive to provide a supportive and non-judgmental environment.
- Excellence in care: We are dedicated to delivering high-quality care, staying up-to-date with the latest medical knowledge and best practices.
- Transparency and openness: We believe in being open and honest with our patients, keeping them informed about their care and treatment options.
Conclusion
At Lindum Medical Practice, we are proud of our reputation for providing excellent patient care and our commitment to delivering high-quality services to the local community. We are dedicated to continuing to evolve and improve, staying at the forefront of medical technology and innovation while remaining true to our core values. If you have any questions or concerns, please do not hesitate to contact us. We look forward to serving you.
Mixed Reviews
Issues with Doctors and Staff
Some reviewers have expressed dissatisfaction with the doctors and staff at the surgery. One reviewer reported being given incorrect advice by a male doctor, which led to severe side effects and suicidal thoughts. Another reviewer felt that the front desk staff were uncaring and laughed at a patient in distress. Several reviewers also reported that doctors were rude, uncaring, and not interested in helping patients.
Complaints about Services
Reviewers have also complained about the services offered by the surgery. One reviewer reported that the online registration process did not work, and when they tried to call for an appointment, their registration could not be found. Another reviewer was told by a nurse that they were on a repeat prescription, despite not being on one, and felt judged and belittled.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the surgery. One reviewer found all staff to be courteous and professional, while another reviewer had a wonderful visit with the clinical pharmacist and praised the practice.
