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Maximizing your health, maximizing your life

Welcome to Richmond Pharmacy, your local, independent pharmacy. We have been serving the Richmond community for many years, providing a wide range of healthcare services to our patients.

Our Services

At Richmond Pharmacy, we pride ourselves on our commitment to providing excellent patient care. Our fully trained and accredited staff are always available to help and advise you on medicines and the treatment of minor ailments. We also provide information on local health and social care professionals and patients support groups.

We offer a Repeat Dispensing Service, which means that your regular prescribed medicines can be obtained directly from the pharmacy at a time convenient to you. All medicines are dispensed in child-resistant containers, unless you advise us otherwise. Please keep medicines out of reach of children. Additionally, you can return unwanted medicines to our pharmacy, where they can be disposed of safely.

We also operate a Repeat Prescription & Delivery Service, which saves you time by collecting repeat prescriptions from local surgeries and dispensing them ready for collection at the pharmacy. For the infirm, elderly, or housebound, we also offer a FREE Delivery Service.

Patient Services

We have a fully equipped podiatry clinic, staffed by an experienced podiatrist who can help with a range of foot-related problems.

Our hearing aid testing service provides in-depth testing in-house, and our cholesterol screening, blood pressure testing, diabetes screening, and body mass index testing services will help you take control of your health.

We also offer a stop smoking service, providing free NHS-accredited stop smoking support and advice, including patches, gum, and inhalators.

Information & Advice

We have a wide range of information and advice services, including leaflets, brochures, and booklets on various health topics. Our staff are always happy to help and advise you on medicines and the treatment of minor ailments.

Convenience & Support

At Richmond Pharmacy, we believe in providing convenience and support to our patients. We offer a FREE Delivery Service for the infirm, elderly, or housebound, and our repeat prescription service saves you time by collecting repeat prescriptions from local surgeries and dispensing them ready for collection at the pharmacy.

About Richmond Pharmacy

Richmond Pharmacy is located at 82-86 Sheen Road, Richmond, Surrey TW9 1UF, and can be contacted on 020 8940 3930 or 020 8332 6166. Our email address is richmondpharmacy.frf19@nhs.net.

We believe in providing a friendly, professional, and confidential service to all our patients. We are committed to helping you take control of your health and wellbeing.

Reviews (17)
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Positive: Reviewers praised the pharmacy's helpful and professional staff, and the high level of care and attention they received.
Negative: Reviewers reported being charged for advertised free services, encountering rude staff, and experiencing communication breakdowns leading to delays and inconvenience.

Mixed Reviews for Richmond Pharmacy

Positive Experiences

Some reviewers have had excellent experiences at Richmond Pharmacy, praising the staff for their helpful and professional customer service. They have been impressed with the high level of care and attention they received, particularly with regards to prescription medication. One reviewer was even helped by a staff member named Barry, who went above and beyond to assist their father while they were overseas.

Negative Experiences

On the other hand, some reviewers have had poor experiences at Richmond Pharmacy. They have reported being charged for services that were advertised as free, such as blood pressure checks. Others have encountered rude and unhelpful staff, including management, who have been inflexible and unaccommodating. Some have also experienced communication breakdowns between the pharmacy, doctors' surgeries, and patients, leading to delays and inconvenience.

Unique Selling Points

Richmond Pharmacy has been praised for its ability to source products that are not readily available at larger chemists like Boots. The pharmacy has also been commended for its friendly and helpful staff, who have provided excellent customer service.