Experience, Innovation, Results
About Carter Towler
Carter Towler is a leading commercial surveying and property consultancy firm, formed in 2008 by the merger of Towlers and Carter and Co, two of the best known commercial surveying and property consultancy names in Leeds. We occupy a unique position in the property consultancy hierarchy by providing a wide range of multi-disciplined services, combined with exceptional regional knowledge.
Our Services
At Carter Towler, we offer a comprehensive range of services, including Industrial Agency, Office Agency, Retail Agency, Investment Agency, Property Management, Building Consultancy, Development, Dilapidations, and Professional Services. Our team of experienced directors and senior surveyors work closely together to provide a seamless service for all property requirements, including strategic advice, asset management, agency disposals and acquisitions, building consultancy, landlord and tenant, valuation services, and rating.
Our Expertise
With a large number of leading national and regional property industry awards under our belt, including Estate Gazette's Agency Deals Winner and Overall Regional Winner awards, we are proud of our exceptional knowledge and expertise in the commercial property market. Our team has grown consistently since 2008, with clients attracted to our wide range of services, commercial success, and customer-focused delivery.
Our Values
At Carter Towler, we are committed to providing exceptional service, built on a foundation of integrity, trust, and innovation. We pride ourselves on our ability to work collaboratively, both internally and with our clients, to achieve the best possible outcomes. Our team is dedicated to delivering results, exceeding expectations, and exceeding client needs.
Overview of Reviews
The reviews of Carter Towler, a estate agency, are a mixed bag, with both positive and negative experiences reported by customers.
Positive Experiences
Several customers have reported excellent experiences with Carter Towler, praising the professionalism and helpfulness of specific agents, such as Steve Spittlehouse, Clem, Hazel Cooper, Pete, and Max. These customers appreciate the prompt responses, guidance, and expertise provided by these agents, which made their property searches and transactions smooth and stress-free.
Negative Experiences
On the other hand, some customers have had negative experiences with Carter Towler, citing unprofessional behavior, lack of respect, and poor communication. Some reviewers reported being misled, strung along with false assurances, or being treated poorly by specific agents, such as James Jackson. Others experienced delays, unreturned calls, and unhelpful responses, leading to frustration and disappointment.
Common Themes
While the reviews highlight individual experiences with specific agents, some common themes emerge, including the importance of professionalism, communication, and responsiveness in providing a positive customer experience.
