Experience the elegance of our service
At Elegant Taxis, we pride ourselves on being the premier taxi and private hire company based in Ashford, Kent. We provide a professional service at a competitive price with outstanding customer service 24 hours a day, 365 days a year. Our fleet of vehicles includes a range of options to suit every need, from saloon cars for a quick ride to the train station to 7-seater taxis for social events or executive cars for important business trips.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our clients. Whether you require an airport transfer, private hire, taxi, or mini bus hire, we can provide you with a clean, well-maintained, and modern vehicle. Our airport transfer service with meet and greet is second to none, and our fares are up to 30% cheaper than other Ashford taxis or airport taxis in Ashford, Kent.
We are committed to providing a personalized service that is tailored to your specific needs. Our experienced drivers are knowledgeable about the local area and will ensure that you reach your destination safely and on time. We also offer a range of additional services, including station pickup and drop-off, courier services, school runs, hospital patient pickup and drop-off, and GP & dentist pickup and drop-off.
Our Vehicles
Our fleet of vehicles is regularly serviced and maintained to ensure that they are in excellent condition. We understand the importance of safety and comfort, which is why we only provide vehicles that meet the highest standards. Whether you need a saloon car, executive car, or 7-seater taxi, we can provide you with a vehicle that meets your specific requirements.
Why Choose Us
At Elegant Taxis, we are committed to providing a first-class service that exceeds your expectations. We offer a personalized service that is tailored to your specific needs, and our experienced drivers will ensure that you reach your destination safely and on time. We pride ourselves on our competitive prices, which are up to 30% cheaper than other Ashford taxis or airport taxis in Ashford, Kent.
Unreliability and Poor Service
Several reviewers had poor experiences with the taxi service, citing issues with punctuality, professionalism, and safety. Some reviewers were left stranded, with no taxi arriving despite booking in advance. Others experienced rude and abusive drivers, with some reporting aggressive behavior and poor driving.
Unprofessional Drivers
Some reviewers reported encountering unprofessional drivers who were late, rude, and even abusive. One reviewer reported being left stranded after the driver refused to wait and even became abusive when asked to wait.
Booking Issues
Some reviewers experienced difficulties when booking with the taxi service, with one reviewer reporting being unable to book a taxi for 5 people despite the website stating they had available cars for any journey.
Positive Experiences
However, many reviewers had positive experiences with the taxi service, citing prompt and reliable service, friendly and professional drivers, and reasonable prices. Some reviewers praised the company's reliability and punctuality, with drivers arriving early and providing a safe and comfortable ride.