At UK Mobile Wholesalers, we are proud to be one of the largest online mobile wholesalers of brand new, refurbished, used, and faulty mobile phones in the UK. With thousands of handsets stocked from all major manufacturers, we offer a wide range of options to suit every budget and need. Our commitment to providing high-quality products and exceptional customer service has earned us a reputation as a trusted and reliable partner for mobile phone enthusiasts, traders, and businesses alike.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of our customers. These include:
- Wholesale Mobile Phones: As a leading wholesale mobile phone distributor, we stock a vast inventory of new, refurbished, used, and faulty mobile phones from top brands, giving you access to a vast range of options for your business or personal use.
- Mobile Phone Trade-In: We offer a hassle-free trade-in service, allowing you to recycle your old mobile phone and upgrade to a newer model. This not only reduces electronic waste but also helps to reduce the carbon footprint.
- Mobile Phone Repair: In addition to selling mobile phones, we also provide a repair service for damaged or faulty mobile phones. Our team of experienced technicians will diagnose and repair your device quickly and efficiently.
- Mobile Phone Accessories: We offer a range of mobile phone accessories, including chargers, headphones, and cases, to ensure that you have everything you need to get the most out of your mobile phone.
- Delivery and Shipping: We offer fast and reliable delivery across the UK and Europe, as well as worldwide shipping for our international customers. With our partner courier UPS, we ensure that your products arrive quickly and securely.
What Sets Us Apart
At UK Mobile Wholesalers, we pride ourselves on our commitment to providing exceptional customer service and exceptional value for money. We achieve this by consistently offering competitive prices, a wide range of products, and a hassle-free return policy. Our fully trained team of industry experts is always available to assist with any queries or requirements, making us the go-to destination for all your mobile phone needs.
Poor Quality and Unreliable Service
The reviews for UK Mobile Wholesalers are overwhelmingly negative, with several customers expressing disappointment with the quality of their products and the reliability of their services.
Packaging and Delivery Issues
Several reviewers mentioned problems with the packaging of their phones. Pamela McGarry reported that her phone arrived with the original box in a mail bag, with no protective cardboard, while Luchthrash said their phone was sent to the wrong address and took weeks to receive a refund.
False Advertising
Damien Chorley was unhappy about the company's false advertising, stating that the website offered next-day delivery, but his phone took two days to arrive. Emily Louise was also disappointed when she was told that her phone was out of stock, and after requesting a refund, no refund was received.
Unreliable Communication
Several reviewers experienced poor communication from the company. Jane Jampot said that her phone was two days late arriving, and Luchthrash had to call UPS to cancel delivery and wait another week for a refund. Ann Ashton was left waiting for her phone to arrive, only to find that the tracking code was false and it took two days to receive the phone.
Refund Issues
Graham Mckenna and Emily Louise both had problems with receiving refunds. Graham Mckenna eventually contacted Nochex to resolve the issue, while Emily Louise never received a refund despite requesting one multiple times.
Only a Few Positive Reviews
However, there were a few positive reviews from customers who received their phones quickly and without issue. Ann Robinson was happy with her phone and praised the company's excellent service.
