Find Your Perfect Property with DBK Estate Agents
At DBK Estate Agents, we are proud to be a multi-award winning estate and letting agent, with a passion for matching our clients with their perfect property. With three branches across West London, in Heston, Hounslow, and Southall, our team of local experts has an in-depth understanding of the local area and is dedicated to providing an exceptional service to our clients.
Our Story
Our journey began in 1982, when our independent family-run business first opened its doors in Southall, West London. Since then, we have grown to become one of the most trusted and respected estate and letting agents in the region. Our team is built on a strong foundation of local knowledge, expertise, and a passion for delivering exceptional customer service.
Our Services
We offer a comprehensive range of services to cater to all your property needs. Whether you are looking to buy, sell, let, or rent a property, our team of experts is here to guide you every step of the way. Our services include:
- Property Sales: We specialize in selling residential and commercial properties, and our team is dedicated to achieving the best possible price for your property.
- Lettings: Our lettings team is here to help you find the perfect rental property, or to assist you in letting your property to reliable tenants.
- Property Management: We offer a comprehensive property management service, taking care of all aspects of your property, including maintenance, repairs, and rent collection.
- Mortgages and Insurance: We have a team of experienced mortgage and insurance advisors, who can help you navigate the complex world of mortgages and insurance products.
- Land and New Homes: We have a dedicated team specializing in land and new homes, and we can help you find the perfect plot of land or new home to suit your needs.
Our Team
Our team is built on a strong foundation of local knowledge, expertise, and a passion for delivering exceptional customer service. Meet our team of experienced estate agents, who are dedicated to providing you with the highest level of service and expertise.
Awards and Recognition
We are proud to have received numerous awards and recognition for our exceptional service, including BEST Sales and Lettings Branches 2023 and Best Estate Agent Guide 2022.
Get in Touch
If you're looking for a trusted and experienced estate and letting agent in West London, look no further than DBK Estate Agents. Contact us today to find out more about our services and to book a free valuation.
Customer Experience
DBK Estate Agents have received a mix of positive and negative reviews from customers. While some customers have had a positive experience with the company, others have reported rude behavior from staff, lack of communication, and unprofessional service.
Positive Feedback
Many customers have praised the professionalism and helpfulness of specific staff members, including Angelika, Andrei, Harkirat, Jazz, and Gurveer. These staff members have been commended for their prompt communication, helpfulness, and professionalism.
Negative Feedback
On the other hand, some customers have reported negative experiences with DBK Estate Agents. Some have complained of rude behavior from staff, lack of communication, and unprofessional service. One customer reported being interrupted and dismissed by a staff member, while another customer complained of not receiving responses to their phone calls and emails.
Staff Interaction
The reviews suggest that some staff members have been praised for their professionalism and helpfulness, while others have been criticized for their rudeness and unprofessional behavior. This inconsistency in staff interaction has led to a mixed bag of reviews for DBK Estate Agents.
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