Helping you achieve the best performance from your property portfolio
Rainbow Reid is an independent estate agent with over 30 years of experience in the marketing of quality residential property. As an independent company, we tailor our services to the individual client's needs, enabling us to provide excellent results with efficiency.
Our mission is to continually develop initiatives to ensure that we achieve the best prices for our clients in the shortest amount of time. We focus on delivering outstanding communication to our clients and lessees, and pride ourselves on our honest approach.
Our Services
At Rainbow Reid, we offer a range of services to meet the needs of our clients. These services include:
Property Management
We provide a dedicated, personalised property management service for landlords who don't have the time or inclination to manage their properties themselves. Our team will handle all aspects of property management, including rent collection, repairs, and maintenance.
Rent Collection
Our dedicated rent collection team will ensure that all rents are paid on time, giving you peace of mind and financial stability.
Repairs and Maintenance
We have a team of efficient, multi-skilled repairmen who can patch up, replace, or amend anything that needs attention.
Sales
Selling your home can be a stressful process, but our expert sales agents will guide you through every step of the way. We will do everything possible to ensure a successful sale.
Lettings
With over 30 years of experience in lettings, we have extensive knowledge of the market and the key factors to ensure that your property performs to its maximum potential.
Landlord Guidance
We will ensure that you are aware of all your responsibilities and advise on any necessary issues to ensure that your property is well-maintained.
Testimonials
Don't just take our word for it. Here's what some of our satisfied clients have said about us:
- "We had a great experience with Rainbow Reid. Especially during checkout with the help of Valerija. I wish my next agency to be as responsible and reliable as Rainbow was to us." - Adriano Sugimoto
- "Just wanted to say that the whole team at Rainbow Reid are so incredibly professional and are a absolute pleasure to do business with. Thanks for all your help!" - Alhatimi
- "Great customer service, good support through the whole process and even after signing tenancy. Very friendly and helpful people, specifically Fabian and Alex." - Subashini Lakshmi
Meet Our Team
At Rainbow Reid, we are proud of our experienced and dedicated team, who work tirelessly to provide the best possible service to our clients.
View Properties
- Kathryn Wallace: Chair Manager
- Jerry Edwards: Sales Manager
- Virginia Holland: Real Estate Agent
- Donald Douglas: Marketing Strategist
General Impression and Professionalism
The reviews show a mixed impression of Rainbow Reid, with some reviewers praising their professionalism, prompt responses, and helpful staff, while others criticize their unprofessional behavior, lack of care, and fraudulent activities.
Negative Experiences
Some reviewers reported negative experiences, including scams, fraud, and unprofessional behavior. They claim that the agency prioritizes money over customer satisfaction, ignores problems, and does not care about tenants' well-being. Some reviewers reported that their deposits were not refunded, and they experienced difficulties in getting in touch with the agency.
Positive Experiences
On the other hand, many reviewers praised the agency's professionalism, friendly staff, and efficient service. They reported prompt responses, helpfulness, and a smooth renting process. Some reviewers appreciated the agency's support during the pandemic and their ability to solve issues quickly.
Common Issues
Common issues reported by reviewers include:
- Unprofessional behavior
- Lack of care for tenants
- Priority on money over customer satisfaction
- Difficulty in getting refunds
- Ignoring problems
- Unreliable staff
- Misleading information
Praises
Reviewers praised the agency for:
- Professionalism
- Friendly staff
- Efficient service
- Prompt responses
- Helpfulness
- Support during the pandemic
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