Business Details
Residential Care Home in Newark
The Troc in Newark provides high-quality residential care tailored to individual needs within a homely environment. Established to offer dignity and independence to residents, the home combines modern facilities with compassionate support, fully compliant with CQC regulations. Our team prioritises companionship and stimulation, encouraging family involvement and community engagement. With 32 registered places and 11 en-suite rooms, we deliver personalised care plans for physical, emotional, and psychological well-being. Our staff undergo rigorous training, including NVQ certifications and specialist courses, ensuring expertise in dementia care, sensory impairment, and mental health.The home features accessible gardens, wheelchair-friendly facilities, and a dedicated activities coordinator to enrich residents' lives. Regular external audits and adherence to Nottingham Fire Service standards guarantee safety and compliance. We maintain transparent financial arrangements, offering value for money with flexible payment options. Our leadership team brings decades of sector experience, fostering a culture of continuous improvement and empathy. The Troc remains committed to exceeding care expectations through innovation and unwavering dedication to resident welfare.
Services
Residential Care
Dementia Care
Day Care Services
Personal Care
Therapeutic Activities
Highlights and features
- We provide 24/7 fully trained care staff with NVQ qualifications and specialist dementia training
- Our therapeutic activities are individually tailored to residents' interests and abilities
- We maintain CQC compliance with regular external audits and fire safety certifications
- Our experienced leadership team has over 20 years combined sector expertise
- We offer wheelchair-accessible facilities with purpose-built laundry and dining amenities
Associations and certifications
- Care Quality Commission (CQC)
Services
Residential Care
Our residential care provides round-the-clock support for older adults requiring assistance with daily living. With 32 registered places, we offer en-suite accommodation, personal care, and medical support tailored to individual needs. Our CQC-compliant facilities include wheelchair access, communal lounges, and secure gardens, ensuring comfort and safety while maintaining residents' independence.
Dementia Care
Specialist dementia care is delivered by trained staff with NVQ qualifications and additional certifications. We create personalised care plans addressing cognitive, emotional, and physical needs, incorporating therapeutic activities and sensory stimulation. Our environment features clear signage and safe spaces to reduce confusion while promoting dignity and quality of life for residents at all stages of dementia.
Therapeutic Activities
Therapeutic activities are individually planned to match residents' interests and abilities. Our dedicated coordinator organises music therapy, art classes, movement sessions, and community outings. These activities aim to improve mental stimulation, physical mobility, and social interaction, with regular visits from entertainers and local groups enhancing residents' emotional well-being and sense of community.
Day Care Services
Our day care service offers flexible support for individuals requiring daytime assistance while maintaining home independence. The service includes meals, social activities, personal care, and therapeutic programmes. With accessible transport links and a welcoming environment, it provides respite for families while ensuring participants receive professional care and meaningful engagement throughout the day.
Personal Care
Personal care encompasses support with daily routines including bathing, dressing, and medication management. Our staff deliver discreet, respectful assistance tailored to individual needs assessments. We maintain residents' dignity through person-centred approaches, with care plans regularly reviewed to adapt to changing requirements while encouraging maximum independence in a safe, supportive environment.
People
Claire Edwards
Manager
Claire brings extensive care sector experience, having worked with vulnerable adults and individuals with complex needs. She progressed from frontline roles to management, combining hands-on expertise with leadership. Her approach focuses on staff development and maintaining high care standards through continuous training and compassionate resident engagement.
Sonia Ghai
Registered Provider
Sonia has managed care homes in the Midlands for five years, combining operational oversight with strategic leadership. Her experience spans regulatory compliance, quality assurance, and expanding care services to meet diverse resident needs while maintaining the home's 'home from home' ethos.
Renu Khoshla
Registered Provider
Renu works alongside Sonia to ensure regulatory compliance and quality standards across operations. With five years' registration at The Troc, she focuses on maintaining CQC requirements and supporting staff to deliver consistent, person-centred care within a safe, nurturing environment.
Questions
What types of care are available at The Troc Care Home?
We offer residential care, dementia care, day care services, and personal care support tailored to individual needs assessments.
How are care plans developed for residents?
Care plans are created through comprehensive needs assessments, involving residents, families, and our multi-disciplinary team to address physical, emotional, and psychological requirements.
Are there specialist facilities for dementia patients?
Yes, we provide dedicated dementia care with trained staff, sensory stimulation activities, and environment adaptations to support cognitive needs and reduce confusion.
What recreational activities are offered?
Our therapeutic activities include music therapy, art classes, movement sessions, community outings, and regular entertainment visits tailored to residents' interests.
How does the admission process work?
Admission begins with a needs assessment visit, followed by contract arrangements covering care levels and fees before planned move-in.
What payment options are available?
Fees can be paid privately or through social services funding, with monthly payments typically arranged via standing order or direct debit.
