Where every day feels like home
At Mulberry Court, we're dedicated to providing the highest levels of care and comfort to our residents. Our team of experienced caregivers and support staff are committed to delivering personalized care that meets the unique needs and preferences of each individual.
Our Philosophy
We believe that every resident is a family member, and we strive to create a warm and welcoming environment that feels like home. Our goal is to support our residents in leading the fullest lifestyle possible, and we actively encourage them to make their own choices in all aspects of care and daily life. We understand that each resident is an individual, and we work closely with them to develop a personalized care plan that meets their unique needs and preferences.
Our Facilities
Our facilities have been upgraded to the highest standards, and our rooms are freshly decorated and furnished to provide a comfortable and relaxing environment. We have 43 single bedrooms, each with a TV point and an internal call system. Our residents can enjoy extensive facilities, including a large lounge, separate dining room, hairdressing and beauty salon, fully equipped in-house laundry, activities room, media room with internet access, reminiscence room, quiet room with a library, and a large, well-maintained private garden.
Our Services
We offer a range of services designed to meet the unique needs of our residents, including:
- Residential care for elderly people who require assistance with daily living tasks
- Nursing care for residents who require a higher level of medical support
- Respite care for individuals who require temporary support
- Palliative and end-of-life care for those with a terminal illness
- Day care for elderly people who require social interaction and support
Our Team
Our team is made up of experienced caregivers, nurses, and support staff who are dedicated to providing the highest levels of care and comfort to our residents. We believe in celebrating the differences that make people special as individuals, and we work together as a single team to deliver exceptional care and service.
Our Values
We're committed to maintaining the highest standards in everything we do. We believe in:
- Positive thinking and a can-do attitude
- Providing great care and service to our residents
- Working together as a single team
- Continuous learning and improvement
- Fresh thinking and innovation
- Great service and attention to detail
Safety Concerns and Unprofessional Staff
Several reviews express concerns about the safety of residents at Mulberry Court, with reports of falls, injuries, and unprofessional staff.
Lack of Care and Compassion
Reviewers criticize the care home for its lack of compassion and care towards residents, particularly those with serious illnesses. One reviewer reported that their mother was refused pain medication, despite being in obvious discomfort.
Negative Experiences
Many reviewers share negative experiences, including unprofessional management and staff, unsafe conditions, and a lack of care for residents' well-being.
Positive Experience
On the other hand, two reviewers praise Mulberry Court, highlighting the caring attitude of the staff, well-organized activities, and the positive impact on their loved ones.
