Connecting communities and strengthening local economies
Ourbus pride ourselves on offering reliable and affordable transport services across the Norfolk region. With a fleet of modern and comfortable vehicles, we cater to a diverse range of needs, from private hires to school bus services and regular scheduled routes.
Private Hire
- Door-to-door transportation for individuals and groups of all sizes.
- Variety of vehicles, including private hire cars, minibuses, and coaches.
- Wheelchair accessible options available.
Scheduled Services
- Extensive network of routes covering major towns and villages across Norfolk.
- Competitive fares and discounts for regular travellers.
- Convenient online timetables available for all routes.
School Bus Services
- Safe and reliable transportation for children to and from school.
- Dedicated routes serving a wide range of schools.
- Experienced and caring drivers.
Community Involvement
Founded in 1999, Ourbus has always placed a strong emphasis on serving the local community. We proudly support various charitable events and initiatives, and are committed to providing accessible and reliable transportation options for everyone.
Our Fleet
Our modern fleet of vehicles includes cars, minibuses, and coaches, catering to a variety of needs. All our vehicles are regularly maintained to the highest standards, ensuring a comfortable and safe journey for every passenger.
Join us on board Ourbus and experience reliable, affordable and comfortable transportation in Norfolk!
Overview of Reviews
The reviews of Our Hire mini bus and taxi service are a mixed bag, with some customers expressing high satisfaction and others expressing disappointment and frustration.
Positive Aspects
Friendly and Helpful Staff
Many reviewers praised the friendly and helpful nature of the bus drivers and staff. They were commended for making passengers feel safe and happy during their journeys.
Fair Prices
Some reviewers felt that the prices for bus tickets were fair and reasonable, especially considering the quality of service provided.
Excellent Customer Service
One reviewer was particularly impressed with the company's customer service, citing their willingness to help in an emergency situation and providing helpful numbers for alternative drivers.
Negative Aspects
Expensive Fares
Several reviewers felt that the prices for bus tickets were too high, especially for short distances.
Unprofessional Bus Drivers
A few reviewers had negative experiences with bus drivers, citing unhelpful or unsafe behavior.
Inconvenient Services
One reviewer was unhappy with the lack of later bus services, which made it difficult for them to return to their original destination.
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