Reliable, Efficient, and Quality Transportation Services
Enterprise Private Hire Ltd is a renowned taxi company based in Norwich, providing top-notch transportation services to individuals, businesses, and communities alike. With a fleet of over 80 premium vehicles, we cater to a wide range of needs, from standard cars to executive vehicles, MPVs, and minibuses.
Our Services
At Enterprise Taxis, we take pride in offering a comprehensive range of services designed to meet the unique needs of our customers. Our services include:
- Airport Transfers: We provide fixed-price airport transfers, complete with meet and greet services (except for Norwich airport, which incurs an additional 3.00 fee).
- Business Accounts: We offer bespoke invoicing options, priority service, and 30-day invoicing for our business account holders.
- Mobile and Web Booking: Book your taxi on our user-friendly mobile app or website, track your vehicle, and pay by cash, card, or account.
- Executive Cars: Enjoy the luxury of our Mercedes-Benz E-Class executive cars, complete with climate control, satellite navigation, and full leather interior.
Our Technology
We have invested heavily in cutting-edge technology to ensure our services are efficient, reliable, and environmentally friendly. Our Cordic software streamlines bookings, reducing dead mileage and CO2 emissions. Our innovative mobile apps for iPhone and Android devices allow customers to book a taxi at the touch of a button.
Our Company
Founded eighteen years ago by four visionary drivers, Enterprise Taxis has grown to become a leading taxi company in Norwich. Our commitment to quality vehicles, professional drivers, and consistent pricing has earned us a loyal customer base. We take pride in supporting local communities, sponsoring Horsford F.C. and supporting the Dementia Action Alliance.
Overview of Reviews
The reviews of Enterprise Taxis are a mixed bag, with some customers having an excellent experience and others having a poor one.
Positive Experiences
Many customers have praised the company's prompt and reliable service, with some mentioning that they were able to get a taxi when other companies were unable to provide one. The drivers are often described as friendly, professional, and courteous. The online booking system and text service are also mentioned as convenient and useful features.
Negative Experiences
However, some customers have reported negative experiences, including late arrivals, rude drivers, and poor customer service. Some have also reported issues with the company's response to complaints, with one customer feeling that they were not taken seriously.
Driver Behavior
Some drivers have been praised for their excellent service, while others have been criticized for their behavior, including one instance of a driver cutting off another driver and making an obscene gesture.
Customer Service
The company's customer service has also come under scrutiny, with some customers feeling that their complaints were not taken seriously or that the company was not responsive to their concerns.
