At Hickory, we're passionate about delivering exceptional event experiences that leave a lasting impression on our guests. With a decade of investment in our teams, technology, and quality processes, we're committed to providing bold, exciting, and inventive food and drink solutions that elevate every occasion.
Our Services
We offer a range of bespoke catering services tailored to meet the unique needs of our clients. From corporate events to private parties, outdoor festivals, and weddings, our dedicated teams strive to exceed expectations and create unforgettable experiences. Our expertise extends to venue management, where we manage food and drink operations at a range of cafes, restaurants, and venues across Scotland and the UK.
Corporate Events
We understand the importance of making a lasting impression at corporate events. That's why we offer master planning, innovative food and drink solutions, and impeccable service to ensure your guests are impressed. Our event designers work hand-in-hand with clients to create bespoke experiences that reflect their brand values and goals.
Private Events
For private events, we offer a personal and creative approach to ensure every celebration is truly unforgettable. From customized menus to exceptional service, we'll take care of every detail to make your event one to remember.
Outdoor Festivals
When it comes to outdoor festivals, we know what it takes to wow the crowds. Our teams of experts will work with you to create an unforgettable experience that will leave your guests talking long after the event is over.
Weddings
At Hickory, we understand the importance of making your special day truly unforgettable. Our wedding designers work closely with couples to bring their dream wedding visions to life, from creative canapes to sumptuous wedding breakfasts.
Venue Partners
We're proud to work with a selection of unique event venues across Edinburgh, Scotland, and the UK. Our venue partners offer a range of stunning spaces that provide the perfect backdrop for any occasion. From historic castles to modern museums, we'll work with you to find the perfect venue to match your event goals.
Meet the Team
Our people are at the heart of our business. We're proud to have a talented team of event designers, chefs, and hospitality experts who share our passion for delivering exceptional experiences. Meet our team and discover what drives us to be dependably different.
Our Culture
At Hickory, we're committed to living our values of being bold, genuine, respectful, and partnerships-driven. We believe in fostering a culture of innovation, inclusivity, and sustainability, where our people can thrive and grow.
Sustainability
We take our responsibility to the environment seriously. That's why we're committed to reducing our carbon footprint and promoting sustainable practices throughout our operations. From sourcing local and seasonal ingredients to reducing waste and energy consumption, we're dedicated to being a responsible and environmentally friendly business.
Quality Management System
Our quality management system is designed to ensure we consistently deliver exceptional experiences that meet the highest standards of quality, safety, and customer satisfaction. We're committed to continuous improvement and innovation, ensuring our clients receive the best possible service.
Technology
We believe technology plays a vital role in enhancing the event experience. That's why we invest in the latest innovations to streamline operations, improve communication, and provide seamless logistics management. Our technology solutions enable us to focus on what really matters - delivering exceptional experiences for our clients and their guests.
Overall Experience with Hickory
The majority of reviewers had a poor experience with Hickory, citing issues with communication, price increases, and poor customer service.
Communication Issues
Several reviewers mentioned that communication with Hickory was abysmal, with slow and incomplete responses to inquiries, leading to added stress and anxiety in the wedding planning process.
Price Increases
Many reviewers were unhappy with sudden price increases, which they felt were unfair and unjustified. Some reviewers mentioned that these price increases were explained away as being due to market conditions, but they suspected that this was simply a way for Hickory to increase profits.
Positive Experiences
A few reviewers had a positive experience with Hickory, praising the quality of the food, the professionalism of the staff, and the attention to detail. These reviewers mentioned that the food was delicious, and the service was excellent.
Common Themes
Communication: Many reviewers mentioned that communication with Hickory was poor, leading to frustration and stress.
Price Increases: Several reviewers mentioned that Hickory suddenly increased prices, which caused stress and anxiety.
Food Quality: Some reviewers praised the quality of the food, while others mentioned that the food was poor.
Staff: Some reviewers praised the professionalism and kindness of the staff, while others mentioned that the staff were unhelpful.