At EzeLet, we pride ourselves on being a truly independent agency, priding ourselves on honesty and straight-talking local market knowledge. With over 65 years of combined local knowledge, our team is passionate about finding the right property for the right people. We believe in delivering exceptional levels of care, guidance, and considered advice on a one-to-one basis.
Our Services
As a family-owned business, we offer a comprehensive range of services to cater to your property needs. Whether you're looking to buy, sell, let, or manage a property, we're here to guide you every step of the way. Our experienced team of experts is dedicated to providing you with a personalized and proficient service.
Residential Sales
Our residential sales team is renowned for its professionalism, attention to detail, and dedication to delivering exceptional results. From first-time buyers to seasoned sellers, we understand the importance of finding the perfect property or showcasing your property to the highest potential audience.
Lettings
Our lettings team is committed to providing a hassle-free and stress-free experience for our landlords and tenants. With a wealth of knowledge of the local area, our team is dedicated to finding the perfect match between landlord and tenant.
Property Management
Our property management team is dedicated to ensuring that your property is well-maintained, well-maintained, and well-represented on the rental market. From tenant finding to rent collection, we're here to handle every aspect of your property's management.
The EzeLet Team
Meet Mark Chatterton, our founder and Director, who has over 30 years of experience in the property industry. Mark is passionate about delivering exceptional results and providing a personalized service to every client. Our lettings manager, Ella, has six years of experience in the lettings industry and has been part of the Eze Team since 2018. Donna is our branch negotiator, who has three years of experience in the lettings industry, and is always happy to help find your new home. Our trainee maintenance and renewal administrator, Jodi, has been working with us since 2021 and is a passionate and cheerful individual.
Why Choose Us
Here are just a few reasons why people choose to work with us:
- WE CARE - Our reputation is built on the fact that we care passionately about our industry. We care about our customers, landlords, and properties.
- WE ACT - Whether it's being proactive in the sale or let of a property or responding to an emergency call-out, you can rely on EzeLet to act swiftly and proficiently.
Get in Touch
If you're looking for a trusted and experienced property expert to help you buy, sell, let, or manage your property, look no further than EzeLet. Contact us today to discover how we can help you achieve your property goals.
Overview of Ezelet's Services
Positive Experiences
Ezelet's professionalism, friendly support, and efficient management have earned praise from several clients. The team's ability to liaise between tenants, tradespeople, and landlords has been particularly noteworthy, ensuring that issues are resolved promptly and to the satisfaction of all parties involved.
Strengths of Ezelet's Team
The lettings team, including Ella, Donna, and Jackie, have been commended for their exceptional service, patience, and professionalism. They have been proactive in addressing clients' concerns, providing reassurance, and offering support throughout the rental process.
Areas for Improvement
On the other hand, some clients have reported negative experiences with Ezelet, citing unprofessionalism, rudeness, and a lack of interest in helping tenants. The company's handling of deposit returns and deductions has also been criticized, with some tenants experiencing delays and poor communication.
Concerns and Complaints
Some clients have reported encountering problems when trying to cancel viewings or dealing with unresponsive lettings staff. Additionally, the company's policy on accepting housing benefit recipients without guarantors has been questioned.
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