Empowering Hearing, Enhancing Lives
At Richmond Hearing, we pride ourselves on being an independent hearing care provider, offering a wide range of services to cater to the unique needs of our patients. With over 30 years of experience, our expert team of audiologists are committed to providing the highest level of care and attention to detail to ensure that each patient receives the best possible outcome.
Our Services
At Richmond Hearing, we offer a wide range of services, including:
- Free Hearing Tests: Our audiologists will conduct a comprehensive hearing test to assess your hearing abilities and identify any potential issues.
- Hearing Aids: We offer a vast selection of hearing aids from top manufacturers, including Oticon, Signia, Phonak, Widex, and more.
- Microwax Suction: Our expert audiologists will remove excess earwax in a safe and quick procedure.
- Home Visits: We offer home visits to ensure that patients with mobility issues or those who prefer the comfort of their own homes can still access our services.
- 30-Day Trial Periods: We understand that finding the right hearing aids can take time, which is why we offer a 30-day trial period to ensure you're satisfied with your chosen hearing aids.
Hearing Aids
We offer a wide range of hearing aids to cater to individual needs and preferences. From discreet and invisible styles to rechargeable options, our hearing aids are designed to provide the best possible sound quality and comfort.
Types of Hearing Aids
We offer a variety of hearing aid styles, including:
- In the Canal (ITC) Hearing Aids
- Completely in Canal (CIC) Hearing Aids
- Invisible in Canal (IIC) Hearing Aids
- Receiver in the Ear (RITE) Hearing Aids
- Behind the Ear (BTE) Hearing Aids
- In invisible HEARING Aids
- Rechargeable HEARING Aids
Our Team
Our team of dedicated audiologists is committed to providing the highest level of care and attention to detail. As members of the Health & Care Professions Council and The British Society Of Hearing Aid Audiologists (BSHAA), you can trust that you're in good hands.
Why Choose Richmond Hearing?
As an independent hearing care provider, we have the freedom to choose from a wide range of hearing aids from top manufacturers, ensuring you have the best possible options. Our expert team is dedicated to providing a personalized approach to hearing care, ensuring that each patient receives the highest level of care and attention to detail.
Contact Us
To book an appointment or enquire about our services, please call us on 0208 004 7991 or email info@richmondhearing.co.uk.
Overview
Richmond Hearing has a mixed bag of reviews, with some customers praising their professional and knowledgeable service, while others have had negative experiences with after-sales support and customer service.
Positive Reviews
Many customers have had a positive experience with Richmond Hearing, praising their professional and knowledgeable service. One reviewer highlights the excellent treatment they received from a microsuction procedure, while another mentions the straightforward booking process and friendly staff.
Negative Reviews
However, some customers have had negative experiences with the company's after-sales support and customer service. One reviewer had a dispute regarding a warranty repair, which was handled poorly by the company. Another reviewer had a poor experience with the company's manager, who was rude and condescending.
After-Sales Support Issues
The company's after-sales support has been a major issue for some customers. One reviewer had a problem with their hearing aids and was initially told that the warranty had expired, despite having confirmation of a five-year warranty. Another reviewer had to deal with a similar issue and was eventually sent to the manufacturer, Oticon, for repair.
Conclusion
Richmond Hearing has a mixed bag of reviews, with some customers praising their service and others having negative experiences with after-sales support and customer service. It is essential for the company to address these issues and improve their customer service to maintain a positive reputation.
