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Making Your Journey Stress-Free

At Totally Driven, we pride ourselves on offering a stress-free and convenient transport solution for our customers. With over two decades of experience in the London taxi and minicab transfer industry, we have honed our expertise to provide a seamless travel experience. Our commitment to exceptional service has earned us a reputation for being a leading taxi and minicab service facilitator, serving customers across the United Kingdom.

What Sets Us Apart

So, what makes us different from other taxi and minicab companies? Our dedication to providing a personal touch to every journey sets us apart. We understand that every customer has unique requirements, and our team is trained to cater to these needs with professionalism and courtesy. Whether you're a business traveller or a leisure passenger, we ensure that your transportation needs are met with ease and efficiency.

Convenience and Simplicity

When booking with us, you can expect a ridiculously easy process that allows you to access thousands of dynamic fares with instant confirmation. Our intuitive online booking system is accessible 24/7, saving you time and hassle. Additionally, our dedicated Support Team is always available to assist with any queries or changes to your booking, ensuring that your journey is stress-free from start to finish.

Comprehensive Coverage

We cater to all major airports in the UK, including Heathrow, Gatwick, Luton, Stansted, and London City. Our extensive network of licensed private hire minicabs and taxis ensures that you receive a prompt and door-to-door service, even when traveling with large amounts of luggage. With real-time tracking and monitoring of your flight, you can rest assured that your transportation is always on schedule, regardless of any flight delays.

Inclusive Transfer Service

Upon booking, you can expect the following inclusions:

  • Approved licensed operators in licensed private hire minicabs or taxis
  • 30 minutes of waiting time at airports
  • Request additional free waiting time when booking, if needed
  • Tracking facility to monitor your driver's ETA
  • Real-time flight monitoring, with no extra charges for delayed flights

Customer Satisfaction

We take pride in our high customer satisfaction rating, evident in our 4.7-star average rating from over 7,400 reviews. Our passengers have praised our drivers for their professionalism, politeness, and cheerful demeanour. Our Meet and Greet service at all London airports, including extra 30 minutes of waiting time for delayed flights, has also been highly commended.

Join the Totally Driven Family

By choosing us for your transportation needs, you can expect a stress-free and hassle-free journey. Our team is dedicated to providing exceptional customer service and ensuring that your every need is met with ease. Join the Totally Driven family today and experience the difference for yourself.

Reviews (51)
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Positive: Totally Driven received praise for their punctuality, cleanliness, and competitive pricing.
Negative: The company faced criticism for poor customer service, unreliable drivers, and deceptive practices.

Overview of Totally Driven Reviews

Positive Experiences

  • Punctuality and Reliability: Many reviewers praised Totally Driven for their prompt arrival times, cleanliness of vehicles, and helpful drivers.
  • Ease of Booking: The booking process was found to be easy and convenient, with some reviewers appreciating the ability to track their driver's arrival.
  • Competitive Pricing: Several reviewers mentioned that Totally Driven offered competitive pricing, making them a cost-effective option.

Negative Experiences

  • Poor Customer Service: Some reviewers had poor experiences with customer service, citing unhelpful representatives and a lack of assistance with issues.
  • Unreliable Drivers: Several reviewers reported issues with drivers, including late arrivals, unhelpful attitudes, and unprofessional behavior.
  • Deception and Scams: A few reviewers accused Totally Driven of deceptive practices, such as sending smaller vehicles than booked or attempting to rip off customers with fake mechanical issues.