Business Details
Emergency
services
Your Trusted GP Practice in London
At Oxgate Gardens Surgery, we are committed to delivering high-quality, caring, and personal healthcare services to our patients. Our practice prioritises patient-centric care, offering a range of services including same-day appointments, online consultations, and extended access to medical support. We utilise advanced digital tools such as the NHS App and RapidHealth to streamline patient triage, prescription requests, and administrative tasks. Our team collaborates with local agencies to ensure comprehensive care, while our feedback systems help us continuously improve our services.With a focus on accessibility, we provide multilingual support, home visits for housebound patients, and evening/weekend appointments. We adhere to NHS guidelines for medication management, preventive care, and health education, ensuring patients receive timely and appropriate treatment. Our practice philosophy centres on transparency, inclusivity, and respect for both patients and staff, fostering a supportive environment for all.
Services
Appointments
Prescriptions
Online Consultations
Home Visits
Health Education
Urgent Care Referrals
Medication Reviews
NHS App Access
Evening Appointments
Weekend Appointments
Highlights and features
- We offer same-day appointments and extended access for urgent care needs.
- Our online systems streamline prescription requests and administrative tasks.
- We provide multilingual support and home visits for vulnerable patients.
- Our team collaborates with local agencies to ensure comprehensive care.
- We prioritise patient feedback to continuously improve our services.
Services
GP Appointments
We provide in-person and virtual GP consultations for diagnosing and managing health conditions. Our appointments cater to urgent and routine care needs, with options for telephone, video, or face-to-face meetings. Patients can book slots via the NHS App or by phone.
Repeat Prescriptions
Our repeat prescription service allows patients to order regular medications online or via the NHS App. Requests are processed within 48 hours, with options for collection or electronic transfer to nominated pharmacies.
Online Consultations
Using platforms like RapidHealth and PATCHS, patients can submit medical queries and receive advice remotely. This service reduces wait times and ensures timely access to clinical guidance for non-urgent issues.
Home Visits
Home visits are available for patients unable to attend the surgery, including those with mobility challenges or end-of-life care needs. Requests must be made before 10:00 AM for same-day consideration.
Health Education
We offer resources on preventive care, chronic disease management, and lifestyle improvements. Our team provides tailored advice on topics like vaccinations, mental health, and medication safety during consultations.
People
Dr Rimi Mukherjee
GP
Dr Mukherjee is a qualified GP with expertise in family medicine and women's health. She holds memberships in the Royal College of General Practitioners and specialises in contraceptive care and paediatrics.
Dr Mousumi Mukherjee
GP
Dr Mousumi Mukherjee is an experienced GP with qualifications in obstetrics and gynaecology. She focuses on patient-centred care, ensuring comprehensive health management for individuals and families.
Questions
How do I book an appointment?
Book via the NHS App, by calling 020 8432 7337, or in person at our London practice. Online consultations are also available through RapidHealth or PATCHS.
Can I order repeat prescriptions online?
Yes, use the NHS App or our online services portal to request repeat prescriptions. Allow 48 hours for processing.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For non-urgent issues outside hours, contact NHS 111 for guidance.
Are home visits available?
Yes, home visits are for housebound patients. Request before 10:00 AM by phone, and our team will assess your needs.
How can I provide feedback about the service?
Complete our online patient feedback form to share your experience and help us improve our care standards.
Do you offer evening or weekend appointments?
Yes, extended hours appointments are available via our GP Access Hub. Contact us or NHS 111 to book.
