Business Details
Your Trusted Partner for IT Solutions
Shesh Tech is a creative and experienced team of IT professionals specialising in managed IT solutions for small and medium enterprises. Established to provide the power and benefits of a full-time IT department at a fraction of the cost, we maintain and monitor IT infrastructure to enhance business productivity. Our approach combines consultancy-led strategies with proactive monitoring technology, ensuring rapid diagnostics and issue resolution. With a focus on evidence-led decision-making, we deploy tailored technology solutions that align with evolving business needs. Our services include remote management, cloud solutions, cybersecurity, and business continuity planning.Based in Birmingham, we serve clients nationally and internationally through remote support. Our values of resilience, agility, and measurable results underpin our commitment to client success. We partner with leading software and hardware providers to deliver comprehensive support. Our account management team conducts periodic reviews to ensure our services evolve with client requirements, maintaining a 3-step coverage model of proactive monitoring, service desk support, and strategic account management.
Services
Managed IT Services
Cloud Solutions
Cybersecurity
Business Broadband
Data Backup
Disaster Recovery
VOIP Systems
IT Consultancy
Network Monitoring
Hardware Procurement
Highlights and features
- We offer 20+ years of combined IT expertise through our team
- Our proactive monitoring technology prevents 80% of potential issues
- We implement custom scripting solutions for industry-specific needs
- Our service desk provides 24/7 support with average response times under 15 minutes
- We maintain partnerships with leading software and hardware providers
What people say
Reliable IT support
Proactive monitoring
Tailored solutions
Expertise in cybersecurity
Cloud services
Services
Managed IT Services
Our fully managed IT services provide comprehensive infrastructure monitoring and maintenance. Through remote management and 24/7 proactive monitoring, we ensure business continuity while reducing downtime by up to 80%. Our service desk offers rapid diagnostics and issue resolution with average response times under 15 minutes. Clients benefit from custom scripting solutions tailored to specific business needs and periodic account management reviews to align with evolving requirements.
Cloud Solutions
We deliver secure cloud infrastructure with hybrid backup and disaster recovery capabilities. Our solutions offer remote data access from any location while maintaining AES 256-bit encryption for security. The service includes automatic software updates, bandwidth protection, and scalable storage that grows with business needs. Clients receive detailed usage reports and have access to 24/7 technical support for cloud-related issues.
Cybersecurity
Our cybersecurity services include managed antivirus protection powered by Bitdefender, web content filtering, and email security solutions. We implement safe browsing policies, scheduled access controls, and threat detection systems that guarantee 100% threat identification. The service features intelligent policy management with custom whitelists/blacklists and real-time spam defence mechanisms to protect business communications.
Business Broadband
We provide high-speed business broadband with guaranteed uptime and UK-based technical support. Our service includes Wi-Fi installation, network optimisation, and flexible contract terms tailored to business size and location. Clients benefit from stable connectivity, priority technical assistance, and competitive pricing plans that include VoIP integration and network security enhancements.
Data Backup
Our backup solutions combine cloud and local storage for rapid data recovery in any disaster scenario. The hybrid system ensures zero recovery failure with automated monitoring and capacity-based pricing that scales with business growth. Clients receive regular system health reports and have access to 24/7 support for emergency recovery operations, maintaining business continuity during critical incidents.
Questions
What IT services do you offer for businesses?
We provide managed IT services, cloud solutions, cybersecurity, business broadband, data backup, disaster recovery, VOIP systems, and IT consultancy for SMEs and enterprises.
Which areas do you serve?
Based in Birmingham, we serve businesses across the West Midlands, nationally throughout the UK, and internationally through remote support capabilities.
Do you offer emergency IT support?
Our standard support hours are Monday-Friday 8am-6pm, with proactive monitoring systems providing 24/7 infrastructure protection and automated issue resolution.
What payment methods do you accept?
Payment options are discussed during service onboarding. We offer flexible billing arrangements tailored to specific service agreements and business requirements.
What cybersecurity measures do you implement?
We deploy Bitdefender-powered antivirus, email security gateways, web content filtering, and 100% threat detection systems with custom security policies for business protection.
