Transforming Your Home, One Window at a Time
Here at First Windows, we are vastly experienced double glazing specialists with a passion for providing our clients throughout London with beautifully designed, high-quality windows, doors, and conservatories. Our comprehensive services, extensive range of products, and commitment to exceptional customer care set us apart from other double glazing companies.
Our Services
We specialise in the manufacture, supply, and installation of a vast array of windows, doors, and conservatories, each boasting an array of styles, designs, colours, and finishes. Our goal is to provide a bespoke solution that perfectly complements our clients' unique requirements, tastes, and budgets. From initial enquiry to completion, we work closely with each client to ensure a seamless, hassle-free experience that surpasses their expectations.
Why Choose Us?
Our dedication to staying ahead of the curve, coupled with our numerous accreditations, including Schuco approved, FENSA registered, Pilkington EnergiKare, and BS7413 & BS6206 certifications, guarantees our clients a truly professional, reliable service. We are so confident in our products and workmanship that we offer a comprehensive, 10-year insurance-backed guarantee, providing our clients with complete peace of mind.
Our Commitment to Excellence
At First Windows, we understand that investing in new windows, doors, or a conservatory is a significant decision, and we are committed to guiding our clients through every stage of the process. Our friendly, highly skilled team is always available to offer expert advice, answer questions, and provide a free, no-obligation quote. We invite you to browse our website, explore our extensive range of products, and discover why First Windows is the go-to double glazing company for discerning homeowners and commercial clients throughout London.
Overview of Reviews
The reviews of First Windows are mixed, with some customers having a positive experience and others having a negative one.
Quality of Service and Products
Some customers had a positive experience with First Windows, praising the quality of their service and products. They mentioned that the communication was spot on, the prices were competitive, and the installers were friendly and courteous. Some customers were impressed with the professionalism of the staff, particularly Osman and Cherie, who provided great customer support.
Timely Installation and Quality of Work
A few customers were happy with the timely installation of their windows and doors, and the quality of work was excellent. They appreciated the attention to detail and the cleanliness of the installers.
Recommendation
Several customers would highly recommend First Windows to others, praising their products, installation, and customer service.
Poor Quality of Service and Products
On the other hand, some customers had a negative experience with First Windows, complaining about the poor quality of their service and products. They mentioned that the company did not honor their warranties, and the glazing was of poor quality. Some customers had issues with the installation, with windows being damaged during the process.
Poor Customer Service
Several customers were unhappy with the customer service, stating that their calls and emails went unanswered, and the sales tactics were aggressive and misleading.
Delays and Issues with Installation
Some customers experienced delays and issues with the installation, including not receiving their windows on time, and having to chase the company for updates.
