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Chase Heating is a reputable business with a rich heritage of over 50 years in the stove, fire, fireplace, and range cooker industry. Since our establishment in 1969, we have been dedicated to providing high-quality products and exceptional services to our clients. Our long-standing experience and expertise have enabled us to build a strong reputation as a trusted specialist in wood burning, multi-fuel, gas, and electric stoves.
At Chase Heating, we pride ourselves on our flexible finance packages that enable our clients to transform their homes without compromising their financial stability. We believe that every homeowner deserves to enjoy the warmth, comfort, and ambiance that our products offer, and we are committed to making this a reality.
Our showroom is one of the most comprehensive in the three counties, featuring an extensive range of products from leading brands. When you visit our showroom, you will be greeted by our friendly and knowledgeable team who are always ready to help you find your perfect fire. We also have a dedicated outdoor living area from our sister company Fire & Garden, offering a wide range of outdoor living products.
Our Products and Services
At Chase Heating, we offer a wide range of products and services designed to meet the unique needs of our clients.
- Wood & Multi-Fuel Stoves: We stock over 50 high-quality wood burners and multifuel stove styles from all leading brands. Our extensive range of products ensures that you will find the perfect stove to suit your home and your heating needs.
- Electric Fires: Our fabulous range of innovative, realistic electric fires will enhance your home, providing you with warmth, comfort, and style. Our electric fires are available in a variety of designs, from contemporary to classic, and are internet enabled, featuring large screen displays and amazing effects to suit all tastes.
- Gas Fires: We specialize in large and small gas fires in an array of designs from contemporary to classic. Our gas fires are highly efficient, providing you with reliable and cost-effective heating solutions.
- Range Cookers: Our wide variety of Everhot cooking ranges are renowned for their convenience and comfort. Our range cookers are available in a variety of sizes and styles, ensuring that you find the perfect one to suit your home and your culinary needs.
- Outdoor Living: Alongside our sister business Fire and Garden, we provide wonderful outdoor living products, enabling you to enjoy the warmth and ambiance of our products in your garden or outdoor space.
- Fireplaces & Beams: The right surround and hearth can transform your fire, and we offer hundreds of styles to find you the perfect fit. We also offer a range of fireplace beams, providing you with a rustic and traditional look that is perfect for your home.
- Flues & Chimneys: Chase Heating has always supported local suppliers, offering a range of quality products and discounts to our clients. We offer a range of flues and chimneys, ensuring that your stove or fire is installed safely and efficiently.
- Commercial & Trade: Chase works alongside many commercial partners, providing heating solutions and assistance to all. We offer tailored solutions to meet the unique needs of our commercial clients, ensuring that their properties are warm, comfortable, and inviting.
At Chase Heating, we are committed to providing our clients with the best possible products and services. Our team of experts is always on hand to provide you with advice and guidance, ensuring that you find the perfect product to suit your needs. Contact us today to learn more about our products and services.
First-Class Service and Installations
The majority of reviews for Chase Heating are extremely positive, with many customers praising the company's fantastic service, professional installations, and knowledgeable staff. Several reviewers mention that they were delighted with the level of communication and attention to detail provided throughout the entire process, from initial enquiry to installation. The team at Chase Heating are described as friendly, clear, and good communicators, making the experience easy and stress-free for customers.
Communication Issues
However, there is one negative review that highlights a communication issue. The reviewer, Kylee B., expresses disappointment and frustration after not receiving a promised follow-up visit or communication about their enquiry for a burner installation. As a result, they decided to go elsewhere and lost a potential sale.
Problem-Free Installations
Despite the occasional issue, many customers have had smooth and trouble-free installations. Reviewers highlight the professionalism of the installation team, including Chase Heating's own staff and contracting firms like Bennetts Burners. The team's ability to find solutions to unexpected problems and adapt to unique situations is also praised.
Positive Reviews
Several reviewers mention the ease of booking a showroom consultation online and the helpfulness of the staff during their visit. The showroom is described as impressive, with a wide variety of products on display. Reviewers also appreciate the ability to get in touch with Chase Heating's staff on the phone and the company's willingness to work hard to source products and meet customer needs.
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