Passionate about Logistics, Committed to Excellence
Cargo Express is a leading transport and logistics company based in Birmingham, UK. We're driven by a desire to provide our clients with flexible, efficient, and tailored logistical solutions that meet their unique needs.
What sets us apart?
With a team of highly skilled professionals and a strategic network throughout the UK and Europe, we offer:
- Tailored solutions: We understand that every client is different, so we take the time to understand your specific needs and design a bespoke logistics strategy that works for you.
- Transparency and communication: We believe in open communication and clear explanations, providing regular updates and transparent tracking information to keep you updated every step of the way.
- Expertise across industries: We have extensive experience handling diverse cargo types, including oversized items and time-sensitive deliveries, ensuring your goods reach their destinations safely and efficiently.
- Client-centric approach: Our focus is on building strong relationships with our clients, and we go the extra mile to ensure their complete satisfaction.
Logistics
- Flexible and responsive solutions for local, national, and international deliveries
- Dedicated account managers to handle your specific needs
- Comprehensive support, from planning and coordination to delivery execution
Warehousing
- Secure and efficient warehouse storage solutions in strategic locations across the UK
- Advanced inventory management and stock control systems
- Comprehensive value-added services available
International Supply Chain
- Seamless transportation and logistics management across borders
- Import and export clearance expertise
- Global network of trusted partners ensures efficient and reliable international deliveries
Overview
The reviews for Cargo Express are mixed, with both positive and negative comments from customers and workers. Some reviewers praise the company's professionalism, punctuality, and value, while others express frustration with their experiences.
Training and Work Experience
Several reviewers mention the lack of proper training provided by the company, leading to difficulties in understanding the work process. One reviewer, Amadeo Dascalu, felt misled about the pay rate, which was different from what was advertised. On the other hand, Lee Mcclean found the company easy to work for and appreciated the flexibility.
Customer Service
Some reviewers praised the company's customer service, particularly the drivers, who were described as friendly, efficient, and professional. Kim Kaufmann was impressed with the driver's helpfulness and charming demeanor, which made up for a unexpected delivery delay. In contrast, Mark Howard's negative experience with the driver led him to inform the original supply company that they would not place any more business with Cargo Express.
Facilities and Fleet
Lee Mcclean mentioned that the company's yard and building were well-run down, but noted that they were in the process of relocating. Silviu Nn criticized the condition of the trucks, calling them "rusty" and stating that they were sent to drivers who had to navigate challenging delivery locations.
Conclusion
The reviews for Cargo Express show that the company has room for improvement in terms of training, customer service, and facility maintenance. While some reviewers had positive experiences, others were disappointed with the company's performance.
