Pioneering New Air Technology
A Legacy of Logistics Expertise
Controlo Cargo Services Ltd has been a trusted name in the freight forwarding industry for over 45 years. Founded in 1977 with a focus on deep sea shipping, we have evolved into a multi-modal freight forwarding company providing comprehensive transport services by air, road, and sea. Throughout our journey, we have built a reputation for reliable, personalized service and competitive solutions tailored to diverse industry sectors.
A Diverse Portfolio of Services
Our diverse portfolio of services covers every step of your supply chain, ensuring seamless transportation and efficient delivery of goods globally.
Airfreight
- Urgent shipments of samples, spare parts, and essential equipment
- Competitive rates for time-sensitive cargo
Seafreight
- Comprehensive range of services for LCL, FCL, break-bulk, and Ro-Ro shipments
- Competitive rates and optimized transit times
Project & Out-of-Gauge Cargo
- Specialized handling of oversized and heavy cargoes
- Extensive experience in project cargo logistics and documentation
European Transport
- Reliable and timely delivery across Europe for groupage, part-loads, and full loads
Additional Services
- Customs clearance and documentation handling
- Insurance coverage for your peace of mind
- Warehousing and distribution solutions
Industry Expertise
We understand the unique needs of various industries including:
- Consumer Goods
- Food & Drink
- Automotive
- Print & Packaging
- Construction
- Manufacturing
- IT & Telecoms
- Pharmaceutical
Commitment to Excellence
At Controlo Cargo Services, we are committed to:
- Providing personalized and responsive customer service
- Delivering competitive rates and efficient transit times
- Maintaining open communication and transparency throughout the process
- Continuously investing in our people and technology
Summary of Customer Reviews for Controlo
Customer Satisfaction and Positive Feedback
Controlo has received positive feedback from several customers, highlighting their satisfaction with the service provided. Customers have praised the team for their professionalism, reliability, and excellent customer service. Laura Valli, in particular, was commended for her exceptional work in handling last-minute changes in delivery schedules and providing constant communication to stakeholders. Similarly, Andy and Mark were praised for their commitment to providing the best service at the lowest possible price. Additionally, Paula was noted for her consistent and excellent service.
Areas for Improvement and Negative Feedback
However, there was one negative review regarding a missed delivery and a lack of communication from the company. The customer expressed disappointment and frustration with the service provided, and their demand for a refund was met with silence. This highlights an area for improvement in terms of customer communication and addressing issues promptly.
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