Smell's Good! Let's talk about home fragrance.
At Crusader Ltd, we pride ourselves on being a company that offers a wide range of unique and thoughtful gifts for all occasions. Our story began with a passion for home fragrances and a desire to create a brand that would bring warmth, comfort, and joy to people's lives. Today, we have grown to become a leading online retailer, offering a vast array of products that cater to various tastes and preferences.
Our Services
At Crusader Ltd, we offer a comprehensive range of services designed to make your shopping experience as seamless and enjoyable as possible. Our team of dedicated experts is committed to providing you with the best products, competitive prices, and exceptional customer service. Whether you're looking for a special gift for a loved one or simply wanting to treat yourself to something unique, we have everything you need.
Home Fragrance Experts
Our expertise lies in home fragrances, and we take pride in offering a wide range of products that suit various budgets and tastes. From candles, room sprays, and diffusers to gift sets and accessories, our collection has something for everyone. We work tirelessly to source high-quality products from renowned brands, ensuring that our customers receive only the best.
Gift Solutions
One of our main focuses is providing gift solutions for all occasions. Whether you're shopping for a birthday, anniversary, wedding, or simply to express your gratitude, we have a vast array of thoughtful and unique gifts that are sure to impress. Our collections are carefully curated to cater to various interests, hobbies, and personalities, making it easy for you to find the perfect gift.
Customised Gift Services
We understand that sometimes, a generic gift may not be enough. That's why we offer bespoke gift services, allowing you to personalise your gift with a special message, name, or date. Our gift wrapping options are also designed to add a touch of elegance to your presentation, making it a truly unforgettable experience.
Online Shopping Made Easy
We strive to provide an easy and enjoyable online shopping experience for our customers. Our website is designed to be user-friendly, with clear navigation and detailed product information. We also offer a range of payment options, including credit card, PayPal, and more, to ensure that you can shop with confidence.
Returns and Refunds
At Crusader Ltd, we believe in providing a hassle-free shopping experience. Our returns and refunds policy is designed to ensure that you can shop with complete confidence, knowing that you can return or exchange your purchase if needed.
Customer Service
Our team of dedicated customer service representatives is always available to assist you with any queries or concerns you may have. We pride ourselves on providing exceptional service, ensuring that you receive a prompt and courteous response to any issue you may encounter.
Join Our Community
By joining our community, you'll be the first to know about the latest news, promotions, and new products. You'll also receive exclusive discounts and special offers, as well as early access to our sales and clearance sections.
Customer Satisfaction
Crusader Gifts has received glowing reviews from its customers, with four out of five reviewers giving the company a perfect score of 5 stars. They have praised the firm's customer service, with Lorraine being specifically mentioned as being always happy to help. The reviewers have also highlighted the speed and efficiency of the delivery process, with some orders being dispatched promptly. Additionally, the packaging has been commended for being of high quality, with no breakages reported.
Rapid Delivery
A noticeable trend among the reviewers is the swift delivery of their orders. Jemma James noted that her parcel arrived "super fast" and was packaged well to prevent breakages. Alyson Evans also mentioned that she received her order quickly, taking advantage of free delivery offered for orders over 20.
Product Quality
The reviewer from Michelle McKeever specifically mentioned the quality of Disney Traditions and described them as her "go to place". Jemma James was thrilled with her candles and diffusers, which she found to be "amazing" and "smell incredible". Alyson Evans mentioned that she bought Yankee candles for Christmas, which suggests a high standard of product quality.
Service Issues
However, James Barber's experience with Crusader Gifts was less than satisfactory. He placed an order but was informed that they had no stock, and the alternative product offered was deemed unsuitable. In an unusual turn of events, the refund was processed before he had a chance to respond to the initial email.
