Business Details
15 Years
experience
Award-Winning Family Gift Shop in Hinckley
Established in June 2011, Marmalade Meringue is a family-run gift shop based in Hinckley. Our passion lies in curating beautiful homeware and gift items to help customers create meaningful spaces and occasions. With over a decade of retail expertise from our team, including Trudy's 30+ years in the sector, we combine traditional service with contemporary design. Recognised through six industry awards between 2013-2018, we pride ourselves on exceptional customer service and creative window displays.Our team's diverse experience, from education to marine biology, brings fresh perspectives to gift retail. We maintain transparency through clear communication and a commitment to quality, evidenced by our consistent customer satisfaction and community recognition.
Services
Gift Shop
Homeware
Luxury Gifts
Window Displays
Local Delivery
Details
- Year established: 2011
Highlights and features
- Family-run business with 30+ years retail expertise
- Award-winning customer service since 2011
- Curated selection of unique homeware and luxury gifts
- Recognised for creative window displays nationwide
- Multi-generational team with diverse professional backgrounds
Associations and certifications
- The Greats Best Newcomer 2013
- Pride Of Hinckley & Nuneaton Customer Service of the Year 2013
- Caroline Gardner Best Window Display in the UK 2014
- The Greats Best Independent Gift Retailer in Midlands and Wales 2015
- Hinckley's Top of The Shops 2017
- The Muddy Stilettos Best Gift Shop in Leicestershire & Rutland 2018
What people say
Amazing gifts
Lovely people
Beautifully wrapped
Favourite shop
Super friendly
Services
Gift Shop
Our physical gift shop offers carefully curated products including Jellycat soft toys, Charlie Bears collectibles, and Joma Jewellery. We provide gift wrapping services and seasonal displays. Customers benefit from personal assistance and product expertise.
Homeware
We stock premium homeware items including decorative lighting, magnetic brooches, and scarves. Products are selected for quality and design. Our range helps customers enhance living spaces with unique, stylish items.
Luxury Gifts
Our luxury gift selection includes premium priced items like Charlie Bears (from 15-120) and Jellycat collectibles. These high-quality gifts cater to special occasions and collectors. We offer gift cards and wrapping services.
Window Displays
Award-winning window displays showcase seasonal themes and product ranges. Our designs have won national recognition including Caroline Gardner Best Window Display 2014. Displays help customers discover new products and gift ideas.
Local Delivery
We offer local delivery options for purchased items. This service benefits customers unable to carry purchases. Delivery area covers Hinckley and surrounding Leicestershire regions.
People
Trudy
Co-Founder
With 30+ years retail experience, including education sector work, Trudy co-founded Marmalade Meringue in 2011. She brings expertise in product selection and customer service to the business.
Tilley
Co-Founder
Tilley co-founded the shop after retail experience and outdoor instructor work. She manages creative aspects, applying her BTEC Fashion qualification and practical retail knowledge.
Roger
Team Member
Trudy's husband Roger contributes mechanical engineering skills and retail experience. After supercar industry work, he now handles practical operations and customer interactions at the shop.
Kent
Team Member
Tilley's brother Kent joined in 2018, bringing marine biology experience. He manages stock and customer service, applying global perspective to product presentation and customer engagement.
Questions
What products do you specialise in?
We focus on luxury gifts, homeware, and collectibles including Jellycat soft toys, Charlie Bears, and Joma Jewellery.
Do you offer gift wrapping services?
Yes, we provide complimentary gift wrapping with all purchases, using premium materials and seasonal themes.
Are your products available online?
Currently we operate as a physical store only, with local delivery options for purchased items.
What are your opening hours?
We're open Monday-Saturday 9am-5pm. Closed on Bank Holidays including Monday 9am-5pm.
Do you have parking facilities?
On-street parking available near 82 Castle Street. Limited spaces - we recommend visiting during quieter hours.
