Business Details
38 Years
experience
Emergency
services
Expert Hearing Care in Hereford, Malvern & Penarth
Established in 1988, Scott Wroe is a family-run hearing care practice delivering expert services across Hereford, Malvern, and Penarth. Our founder Scott, qualified in 1998, brings decades of clinical audiology experience to all aspects of ear care, including hearing tests, microsuction earwax removal, and premium hearing aid solutions. Backed by formal training at Aston University and affiliations with the British Society of Hearing Aid Audiologists and British Academy of Audiology, our team prioritises precision diagnostics and tailored treatments. We invest in state-of-the-art technology, including Interacoustics equipment and ENT-grade microscopes, to ensure safe, effective procedures.Independent since inception, we provide unbiased advice on over 50 hearing aid models from leading manufacturers like Oticon and Phonak. With thousands of successful cases, including complex earwax issues and tinnitus management, our commitment to long-term aftercare and patient education distinguishes our approach. Every service componentfrom initial consultation to follow-upis designed to exceed clinical standards while maintaining a welcoming, patient-first environment.
Services
Hearing Tests
Earwax Removal
Hearing Aid Fitting
Microsuction
Tinnitus Management
Hearing Aid Trials
Aftercare Services
Video Otoscopy
ENT Equipment Use
Hearing Aid Repairs
Details
- Year established: 1988
Highlights and features
- 30+ years of independent audiology expertise
- HCPC-registered audiologists with specialist ENT equipment
- Access to all leading hearing aid brands
- Personalised, ethical advice with no sales pressure
- Proven success in resolving complex earwax issues
Associations and certifications
- British Society of Hearing Aid Audiologists
- British Academy of Audiology
What people say
Expertise and professionalism
Painless procedures
Immediate hearing improvement
Exceptional aftercare
Same-day appointments
Services
Hearing Tests
Our comprehensive hearing tests use state-of-the-art Interacoustics equipment and video otoscopy to identify hearing loss types and severity. Conducted by HCPC-registered audiologists, assessments last 40-60 minutes and include detailed explanations of results. Patients receive unbiased recommendations for appropriate interventions, whether hearing aids or alternative solutions, with family members encouraged to attend for context.
Earwax Removal
Performed under ENT-grade microscopes, our microsuction procedure safely removes earwax blockages in 15-30 minutes. Pre-appointment olive oil softening instructions enhance effectiveness. This method provides immediate relief for muffled hearing and discomfort, with follow-up examinations included. Our audiologists, with thousands of procedures completed, prioritise patient comfort while maintaining strict hygiene protocols during every session.
Hearing Aid Fitting
We offer unbiased access to all leading manufacturers' most advanced models, including Oticon, Phonak, and Widex. After assessing your specific hearing loss and lifestyle needs, we recommend suitable devices with 28-day trials available. Our fitting process includes app connectivity training and six-monthly check-ups at no extra cost, ensuring optimal performance and comfort with every prescribed hearing solution.
Tinnitus Management
Specialised programmes address ringing or buzzing sensations through advanced hearing aid technology and sound therapy. Our audiologists conduct detailed case histories to identify underlying causes before implementing customised management strategies. This includes device-based solutions with features specifically designed for tinnitus relief, combined with ongoing support to monitor progress and adjust approaches as needed.
Aftercare Services
Every hearing aid purchase includes comprehensive aftercare with biannual cleanings, software updates, and performance checks. We provide ongoing adjustments and repairs at no additional charge, with emergency appointments available for urgent issues. Our long-term commitment extends beyond initial fittings, ensuring continued satisfaction and optimal hearing health through every stage of device ownership.
People
Scott Wroe
Lead Audiologist
Second-generation audiologist with 25+ years of clinical expertise, trained at Aston University in microsuction and irrigation. Member of BSHAA and British Academy of Audiology, providing specialist care to patients at Hereford's Nuffield Hospital.
Laura
Hearing Aid Audiologist
Qualified professional with extensive experience in hearing assessments and assistive listening device fittings, offering patient-centred care across all clinic locations.
George
Audiology Specialist
Skilled in advanced diagnostic testing and hearing aid technology, providing expert recommendations and follow-up support for patients with complex hearing needs.
Jon
Senior Audiologist
Experienced clinician with demonstrable success in matching patients with appropriate hearing solutions, combining technical expertise with compassionate service delivery.
Questions
What services do Scott Wroe Hearing Clinics offer?
We provide hearing tests, hearing aid fittings, earwax removal (including microsuction), tinnitus management, and comprehensive aftercare services.
How experienced are your audiologists?
Our team includes HCPC-registered professionals with 15-25 years of experience, including BSHAA members trained at Aston University.
Do you handle emergency ear issues?
We prioritise same-day appointments for urgent cases such as sudden hearing loss or severe earwax blockages.
What technology do you use?
We employ Interacoustics diagnostic equipment, ENT-grade microscopes, and latest-generation hearing aids from Oticon, Phonak, and Widex.
Can I trial hearing aids before purchase?
Yes, all devices come with 28-day trials, including weekly follow-ups to ensure optimal fit and functionality.
Is microsuction safe?
Performed under microscope guidance by qualified audiologists, this method is safer and more effective than traditional syringing.
