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Indulge in the Art of Luxury Living

At No.131, The Promenade, Cheltenham, we pride ourselves on being a boutique luxury hotel that offers an unforgettable experience in the heart of Cheltenham town centre. Our stunning Georgian architecture, combined with eclectic modern design, creates a unique and aspirational atmosphere that will make you feel like you're in a home away from home.

Our Story

Our hotel is a beautifully designed haven, boasting 11 individually styled bedrooms, each with its own unique character and charm. From traditional Georgian features to industrial lighting and original artwork from renowned artists like David Hockney and Banksy, every detail has been carefully considered to provide an immersive and luxurious experience.

Dining and Nightlife

Indulge in our delectable all-day dining experience at The Terrace, where you can enjoy a delightful breakfast, decadent supper, or simply relax with a leisurely afternoon of top-notch nibbles and favourite tipples. For a unique Japanese dining experience, YOKU awaits, offering an exquisite setting and exceptional cuisine. And when the sun goes down, Gin & Juice, our award-winning late-night bar, comes alive, voted the best Gin Bar in the UK 2022.

Amenities and Services

We're committed to providing exceptional service and amenities to ensure a truly unforgettable stay. Book direct with us and enjoy a late check-out of 1pm, complimentary on-street parking, and a coffee on departure. Whether you're looking to relax, indulge, or simply unwind, our hotel is the perfect retreat.

Weddings and Events

At No.131, we understand the importance of making your special day truly unforgettable. Our stunning dining room, lounge, and front terrace provide the perfect backdrop for an unforgettable celebration. Let us help you create memories that will last a lifetime.

Reviews (1052)
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Positive: The hotel's food, ambiance, and location have been generally well-received, with many customers praising the hotel's exceptional service and luxurious rooms.
Negative: The hotel's poor service, inconsistent food quality, and uncomfortable rooms have been a source of disappointment for some customers.

Ambiance and Decor

The hotel's ambiance and decor have been a topic of mixed reviews. While some customers, such as David Williamson, appreciated the "homely" atmosphere and good decor throughout the hotel (5/5), others, like Grenville Bradder, found the room to be small and poorly decorated, with a noisy and dark corridor.

Food and Drink

The food and drink at the hotel have received overwhelmingly positive reviews. Many customers, including Rebecca Parker, Ben Moore, and Julie Allen, praised the food as "amazing", "exceptional", and "excellent". The breakfast was particularly highlighted as "super fresh" and "cooked to order". However, James Miller had a disappointing dining experience, describing the steak as "pale in colour and looked closer to pork than beef", and refused to eat at the hotel again.

Service

The service at the hotel has been inconsistent. While some staff, like Lara, received high praise from customers, others, like the staff in the dining area, were found to be rude and unwelcoming by Craig Rowlands. Ben Palfi also experienced poor customer service when he tried to cancel a booking and was denied a refund.

Accommodation

The hotel's rooms have received mixed reviews. Some customers, like Julie Allen and Andrew Edwards, found their rooms to be spacious and luxurious, with comfortable beds and great attention to detail. However, others, like Grenville Bradder, found the room to be small and poorly decorated.

Location

The hotel's location has been generally praised, with many customers finding it close to the center of town and walkable to local attractions.