Shop, Dine, Relax, Repeat!
The Mall is a leading UK community shopping centre brand, owned and managed by Capital & Regional, comprising four shopping centres - home to over 500 retail units and attracting 1 million shopping visits every week. Our shopping centres in Maidstone and Wood Green offer a fantastic range of stores, restaurants, and entertainment facilities, providing an unforgettable shopping experience for our visitors.
Our Services
At The Mall, we strive to provide an exceptional shopping experience for our customers. We offer a wide range of services to ensure that your visit is comfortable, convenient, and enjoyable. Our services include:
- RewardME: Our loyalty programme that rewards you with exclusive discounts, offers, and promotions from our retailers, local attractions, and member-only events.
- Click and Collect: Order online and collect in-store from participating retailers, making shopping even more convenient.
- Free Wi-Fi: Stay connected while you shop with our complimentary Wi-Fi service.
- Disabled Facilities: Our shopping centres are wheelchair accessible, with disabled parking, toilets, and lift access to ensure easy navigation.
- Baby Changing Facilities: We provide clean and comfortable baby changing rooms for parents and carers.
- Food and Drink: Take a break and indulge in a variety of cuisine from our restaurants, cafes, and food outlets.
Our Shopping Centres
Our shopping centres in Maidstone and Wood Green boast an impressive range of stores, from high-street fashion brands like New Look, Next, and Boots, to specialist stores like Boots Opticians, Vision Express, and many more. You'll find everything you need under one roof, from fashion and beauty to home and entertainment.
Getting Involved
At The Mall, we're committed to supporting our local communities. We partner with local charities, host events, and participate in initiatives that make a positive impact on our environment and society. We believe in creating spaces that bring people together, foster connections, and contribute to the local economy.
Cleanliness and Facilities
The reviewers have mixed opinions on the cleanliness and facilities of the mall. Some reviewers, such as Shaye S. and Sue Lancaster, reported that the mall was clean and tidy, while others, like Anthony Cooke, experienced difficulties navigating the mall due to broken lifts and a lack of accessibility features. Muhammad Adam and Jahira Shah mentioned that the mall was moderately clean and well-kept, but Jahira Shah noted that there were washrooms available on the basement and first floors.
Shopping Experience
The majority of reviewers had a positive shopping experience at the mall. Shaye S. and Patrick Middleton praised the variety of shops and prices, while R. and Muhammad Adam mentioned that there were more shops than they initially expected. Martin Adams enjoyed the modern atmosphere and big brands available. However, Anthony Cooke was disappointed with the lack of accessibility and Matty McMattface found the mall to be depressing due to the influx of commercial chains.
Parking and Public Transport
Several reviewers mentioned that parking was available and easy to access, with some noting that the signs could be improved (R.) or that the car park was better accessible when parking on the upper levels (Martin Adams). Jahira Shah mentioned that there was parking available and a bus station near the mall.
Overall Experience
While some reviewers had mixed opinions about the mall, many (Shaye S., Sue Lancaster, Patrick Middleton, Martin Adams, Jahira Shah, and Akshata Shenoy) enjoyed their experience at the mall, praising the variety of shops, prices, and facilities. Only Anthony Cooke and Matty McMattface had negative experiences.
