Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Cybersecurity
Established in 1999, we have dedicated over 25 years to delivering comprehensive IT solutions for businesses across the UK. As a Microsoft Direct Bill Cloud Solution Provider, we specialise in deploying, supporting, and securing IT systems using Microsoft technologies, tailored to meet the needs of SMEs and larger enterprises. Our services span Modern Work, Infrastructure, Cybersecurity, and Analytics, underpinned by market-leading expertise and a commitment to quality. Accredited with ISO 9001, Cyber Essentials Plus, and Investors in People Platinum, we prioritise reliability, innovation, and client satisfaction. Our team of certified professionals provides 24/7 support, resolving 98% of issues within a week and 80% on the same day.We guarantee competitive pricing on Microsoft 365 and Azure subscriptions, ensuring cost-effective solutions for our clients. With a focus on transparency, we offer free analytics tools and reports to enhance IT visibility. Our leadership team combines decades of technical and strategic experience to drive continuous improvement and client success. Recognised as a top-tier Microsoft Solutions Partner, we maintain rigorous standards in service delivery and cybersecurity. Our dedication to fostering a collaborative and supportive workplace has earned us accolades, including the Investors in People Platinum award, placing us in the top 8% of UK employers.
Services
Modern Work
Infrastructure
Cybersecurity
Analytics
Microsoft 365
Details
- Year established: 1999
Highlights and features
- We have over 25 years of experience in Microsoft-centric IT services
- As a Microsoft Direct Bill CSP, we guarantee market-beating Microsoft 365 rates
- Our ISO 9001-certified processes ensure consistent service quality
- 98% of support issues resolved within one week (28-day average)
- Cybersecurity team exceeds UK government Cyber Essentials standards
Associations and certifications
- Microsoft Solutions Partner
- Investors in People
- ISO 9001
- Cyber Essentials Plus
What people say
Fantastic job
Superb customer service
Impressed with the service
Simply the best IT
Excellent team
Services
Modern Work
Supporting business operations through Microsoft 365 suite optimisation. Our certified technicians provide 7am-9pm Monday-Friday support for cloud and hybrid environments. Device management, policy enforcement, and migrations ensure seamless user experiences across global organisations.
Infrastructure
Comprehensive management of on-premise and Azure-based Windows Server environments. We maintain network infrastructure, virtualisation platforms, and hybrid cloud systems for global clients. Our team ensures 99.9% uptime through proactive monitoring and maintenance.
Cybersecurity
Real-time defence against cyber threats with risk assessment, penetration testing, and incident response. Exceeding Cyber Essentials standards, we implement advanced tools and policies to protect data across networks and cloud environments.
Analytics
Free data analytics tools providing visibility into IT performance and costs. Our custom portal offers KPI tracking, support issue analysis, and hardware inventory management. Secure, encrypted access enables informed decision-making for business leaders.
Microsoft 365
Market-leading Microsoft 365 and Azure subscription services with guaranteed savings. As a Microsoft Direct Bill CSP, we offer discounted rates up to 18% on products like Business Premium, E5, and Copilot. Expert migration and support included.
People
Matt Cannon
Operations Director & Founder
Co-founder with 25+ years leading strategic growth and client relationships. Chartered IT Professional with Cambridge engineering degree. Focuses on continuous improvement across all business areas.
Rupert Davey
Managing Director
Technical expert with 20+ years' progression from support engineer to MD. Holds first-class Computer Systems Engineering degree. Microsoft Certified Professional driving operational excellence since 2003.
Andrew Tomlinson
Director & Founder
Co-founder providing technical vision since 1999. Chartered IT Professional with Cambridge engineering background. Leads innovation in technologies and analytical approaches across the firm.
Gareth Dedross
General Manager
Technical leader with rapid progression from support engineer to GM. Oversees daily operations and cybersecurity strategy. Recognised for expertise in infrastructure and security team leadership.
Louise Lewis
People Manager
HR leader with 15+ years' experience. Holds Business Management degree from Anglia Ruskin University. Manages recruitment, training, and workplace culture initiatives for 200+ staff.
Questions
What IT services do you specialise in?
We focus on Microsoft-centric managed services including Modern Work, Infrastructure, Cybersecurity, and Analytics. Our expertise covers Microsoft 365, Azure, and Windows Server environments.
How can you help reduce Microsoft 365 costs?
As a Microsoft Direct Bill CSP, we offer guaranteed savings up to 18% on Microsoft 365 and Azure subscriptions. We'll beat your current provider's pricing for UK businesses.
What cybersecurity accreditations do you hold?
We maintain Cyber Essentials Plus certification and exceed UK government standards. Our team provides penetration testing, threat monitoring, and compliance with ISO 27001 best practices.
What support hours do you offer?
Our helpdesk operates 7am-9pm Monday-Friday. We resolve 80% of issues same-day and 98% within one week, with emergency response available outside hours.
Are you ISO 9001 certified?
Yes, we've maintained ISO 9001 certification since 2004 with annual external audits. This demonstrates our commitment to quality management systems and continuous improvement.
How quickly can you implement new services?
Most Microsoft 365 migrations complete within an hour. Infrastructure and cybersecurity implementations typically take 1-3 business days depending on complexity.
