Empowering individuals to take control of their mental wellbeing
At Richmond Borough Mind, we are committed to providing a range of services that support individuals in overcoming mental health challenges and improving their overall wellbeing. Our mission is to empower people to take control of their mental health and to provide a safe and supportive environment where they can share their experiences and connect with others who understand what they are going through.
Our Services
We offer a variety of services that cater to the diverse needs of adults and children in the Richmond Borough area. Our services are designed to provide individuals with the tools and support they need to manage their mental health, build resilience, and improve their overall wellbeing.
For adults, we offer a range of services that include NHS Richmond Talking Therapies, Journey Recovery Hub, The Wellbeing Centre, Connect to Tech, Peer Group Network, Positive Living Group, Mind n Mortlake, Befriending, Carers in Mind, and Outreach. These services are designed to help individuals develop coping strategies, manage their symptoms, and improve their mental health.
Our services for children and young people include Youth Zone, Counselling, Peer Mentoring, and Reach. These services provide young people with a safe and supportive environment where they can express themselves, build relationships, and develop coping strategies.
What We Do
At Richmond Borough Mind, we believe that everyone deserves to have access to high-quality mental health support. That's why we work tirelessly to provide innovative and effective services that cater to the diverse needs of our community. Our services are designed to be inclusive and accessible, and we strive to create a safe and welcoming environment for everyone.
Why We Do It
We know that mental health is just as important as physical health, and we believe that everyone deserves to have the support they need to manage their mental wellbeing. That's why we work with individuals, families, and communities to provide mental health services that are effective, accessible, and empowering.
Conclusion
At Richmond Borough Mind, we are passionate about providing high-quality mental health services that make a real difference in people's lives. We are committed to empowering individuals to take control of their mental health, connecting them with others who understand what they are going through, and providing a safe and supportive environment where they can share their experiences and build resilience.
Poor Management and Lack of Understanding
The reviewer, Unhappy Customer, expresses their dissatisfaction with the manager's attitude and behavior, stating that they are uncaring and refused to allocate a staff member to work with them.
Ignored Emails and Self-Referrals
The reviewer also mentions that their emails and self-referrals for befriend services and activities have been ignored by the service.
Lack of Empathy and Understanding
The manager's failure to understand the reviewer's past trauma and current situation is a major point of contention, with the reviewer feeling that Mind, the service, is not genuine in its approach.
