See the same person every time and experience the best in eyecare
At Stella Rees Opticians, we pride ourselves on offering a personal and professional service that sets us apart from larger, more impersonal organizations. With over 35 years of experience serving the community, we have built a reputation for providing exceptional eye care and excellent customer service.
Our Philosophy
Our philosophy is simple: to offer the best service we possibly can. We believe in taking the time to get to know our patients, understanding their unique needs and providing personalized advice and recommendations. We don't rush our appointments, allowing us to give you the attention and care you deserve. Our goal is to provide terrific value for money, and we're confident that our patients appreciate the extra effort we put into every aspect of our service.
Meet Our Team
Our team consists of four dedicated professionals who have been working together for over 30 years. Paul Rees, our ophthalmic optician, performs eye examinations and fits contact lenses, while Stella Rees, our dispensing optician, is in charge of the spectacle side of the business. Our support staff, Tracey and Sarah, are essential to the smooth operation of our practice, handling reception duties, pre-testing, and spec styling, among other tasks.
Our Services
We offer a comprehensive range of services, including:
- Eye examinations (both NHS and private)
- Spectacle dispensing
- Contact lenses
- Repairs and adjustments
- Enhanced eye examinations
- Retinal imaging
- Dry eye care
- Glaucoma screening
- Hay fever relief
Our Approach
We believe that every patient is unique, and we take the time to understand your individual needs and preferences. Our approach is centered around providing personalized care, whether you're looking for a routine eye examination or need advice on choosing the right frames and lenses for your face shape and lifestyle.
Our Commitment
At Stella Rees Opticians, we are committed to providing the highest level of care and service to our patients. We stay up-to-date with the latest advancements in eye care, ensuring that you receive the best possible care and advice.
Overall Experience
The majority of reviewers have had a positive experience with PD Rees Opticians, praising their welcoming and helpful staff, excellent service, and good range of frames.
Staff and Service
The opticians have been commended for their friendly and welcoming staff, with one reviewer mentioning a "warm and friendly lady" who was helpful but not overbearing. The service has been described as "excellent" and "second to none", with staff going above and beyond to look after customers' eyes.
Technology and Expertise
PD Rees Opticians have been praised for their up-to-date technology and expertise, with one reviewer mentioning that they are "always ahead on new technology". This has given customers confidence in the opticians' ability to provide the best possible care for their eyes.
Issues with Product Quality and Customer Service
However, not all reviewers have had a positive experience. One reviewer had a disappointing experience with expensive designer glasses that failed after a year, and felt that the opticians did not show concern or provide adequate support in resolving the issue. Another reviewer had a negative experience with the owner, Paul Rees, who they found to be rude and unhelpful.
