Trust us to keep you warm and cozy all year round!
About Us
Established in 1973, Advance Housing and Support has been a leading provider of support and accommodation for individuals with learning disabilities and mental health conditions. Guided by a mission to empower people to live independent and fulfilling lives, we strive to create inclusive and empowering environments where individuals can reach their full potential.
What We Do
Our diverse services are tailored to meet the unique needs of our clients. We offer:
Housing Services
- Supported Housing: Individuals receive personalized support in their own homes, fostering independence and daily living skills.
- Shared Ownership: Individuals can purchase a share in a property, achieving homeownership without full financial burden.
- Complex Needs Housing: Specialized housing offering 24/7 support and tailored interventions for individuals with complex needs.
Support Services
- Positive Behavior Support: Employing positive reinforcement techniques to encourage positive behavior and personal growth.
- Complex Needs Support: Tailored support plans addressing the specific needs of individuals with significant challenges.
- Personal Development: Empowering individuals to develop life skills, communication skills, and personal growth opportunities.
Community Involvement
We actively engage in the community through:
- Advocacy and awareness campaigns
- Volunteer opportunities
- Partnerships with local organizations
- Fundraising initiatives
Our Governance and Values
Advance Housing and Support is a registered charity and a member of several industry associations. We are committed to:
- Empowerment: Creating opportunities for people to make their own choices and take control of their lives.
- Inclusivity: Providing services that cater to diverse needs and abilities.
- Quality: Delivering high-quality services that meet individual needs and consistently exceed expectations.
- Sustainability: Implementing environmentally friendly practices and fostering social and economic sustainability.
Join Us
We are dedicated to building a supportive and inclusive community where individuals can thrive. We invite you to learn more about our services, volunteer your expertise, or join our passionate team.
Quality of Care and Services
The reviews highlight a staggering disparity in the quality of care and services provided by ADvance. On one hand, Kat T. praises the organization, stating that the people are "lovely" and "caring" about their work. On the other hand, most reviewers express severe dissatisfaction with the services, citing a lack of qualified staff, poor support, and even discriminatory treatment towards disabled and vulnerable individuals.
Unqualified Staff and Lack of Support
Several reviewers, including Katie Morgan, Rosemary Dains, and Rex Young, express concern about the inadequacy of ADvance's staff. They describe the staff as "unqualified, " "rude, " and "inconsiderate, " which has led to dangerous and sub-standard care. Rosemary Dains notes that her family has been irreparably damaged by ADvance's negligence, and that they have been blocked and silenced when trying to speak out.
Discrimination and Neglect
Katie Morgan's review specifically highlights ADvance's discrimination against disabled and vulnerable individuals. She accuses the organization of being "dry, " "rude, " and "inconsiderate" in their treatment of these groups. Rosemary Dains also makes similar allegations, claiming that ADvance has failed to acknowledge their responsibility for harming vulnerable individuals.
Overall Disappointment
Barbara Roberts expresses regret for having high hopes for ADvance in the past. She notes that despite making several complaints, the organization has not improved, and she fears that the introduction of a support service will only compound the problems. Rex Young has also had a poor experience, stating that the support service is "poor" and that staff are unresponsive.
Be the first to review Advance.
Write a Review
