Our mission is to empower women to embrace comfort and express their individuality through stylish and versatile footwear. We design footwear that seamlessly blends timeless elegance with bold, contemporary designs, ensuring comfort and support without compromising on style.
Who We Are
Founded by a team of passionate women with a deep understanding of women's footwear needs, we believe in the power of beautiful and comfortable shoes to enhance every moment in life. We are driven by a desire to empower women to feel confident and capable in every step they take.
What We Offer
We offer a curated selection of shoes for every occasion, including:
- Stylish Trainers: Sleek and comfortable sneakers for everyday wear, jogging, or casual outings.
- Elegant Heels: Classic and contemporary heels for work, formal events, or elevating any outfit.
- Flat Shoes: Comfortable and stylish flats perfect for casual days, errands, or adding a touch of elegance to any look.
Beyond just shoes, we offer
- A commitment to sustainability: We partner with Planet to minimize our environmental impact and prioritize eco-friendly practices.
- Exceptional Customer Service: We prioritize your satisfaction and offer easy returns, exchanges, and personalized assistance.
- A passionate community: Join our social media pages to connect with fellow shoe lovers and discover inspiring style tips.
Our Values
- Empowerment: We believe shoes can be a source of confidence and inspiration.
- Quality: We prioritize quality materials and construction for shoes that are both durable and stylish.
- Sustainability: We are committed to making responsible choices for the planet.
- Customer-Focusedness: Your satisfaction is our top priority.
Quality and Comfort
Many reviewers have praised the comfort and quality of Air & Grace shoes. Bunty Stokes found the trainers she purchased to be the most comfortable she's ever worn, with no blisters in sight. Kelly Beard was delighted with her DANCING QUEEN: SILVER METALLIC BLOCK HEEL SANDALS, calling them the most comfortable shoes she's ever owned. Bridie Read described the shoes as having a "velvety goodness" and "super styling" that made her feel like she was walking on clouds.
Customer Service
Air & Grace's customer service has also received praise from some reviewers. Alison was happy with the service she received from Emma and Michelle, who helped her resolve an issue with a pair of ankle boots. However, other reviewers have had negative experiences with customer service, with some describing staff as "rather generic" and unhelpful.
Quality Issues
Unfortunately, some reviewers have experienced quality issues with their Air & Grace shoes. Jc encountered multiple pairs with imperfections, including glue on the soles and metallic paint rubbed off in places. Craig Kemp's wife received a pair of shoes that developed a large crack after less than six months of use. Nicola Barker bought trainers that split after only eight months, with the company citing "excessive wear" as the reason.
Value for Money
Some reviewers have questioned the value for money offered by Air & Grace. Vicky Millard was disappointed with the wear and tear on her Lena sandals, which developed scuffs and faded after only five months of use. Craig Kemp felt that the shoes he purchased did not last as long as he expected, given the price.
