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Read verified customer reviews of the most reliable shoe stores in London. Save time and money by comparing prices, getting expert recommendations, and finding the perfect fit for your needs.

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Emmy London is a renowned designer of exquisite bridal and evening shoes. With a commitment to quality and craftsmanship, the brand offers a wide range of styles to suit every taste and occasion. From classic to trendy designs, Emmy London's shoes are designed to make every woman feel like a princess on her special day. The brand also offers bespoke services, allowing customers to customize their shoes to fit their individual style. With a focus on attention to detail and premium materials, Emmy London's shoes are the perfect choice for any occasion, whether it's a wedding, a night out with friends, or a special event.
The reviewers praised Emmy London for its comfortable, elegant, and high-quality shoes, as well as its excellent customer service.
One reviewer had a negative experience with the customer service, feeling unwelcome and pressured during their visit.
4.6
Based on 57 reviews
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Fran x Air & Grace is a women's footwear brand that offers a range of stylish and comfortable shoes, including sandals, flats, trainers, and boots. The brand is committed to making shoes that are both covetable and comfortable, and prides itself on its high-quality materials and attention to detail. Whether you're looking for a pair of shoes to wear every day or a special occasion, Fran x Air & Grace has something for everyone.
Many reviewers praised the comfort, quality, and customer service of Air & Grace shoes.
Several reviewers experienced quality issues, including imperfections, wear and tear, and poor customer service.
4.2
Based on 34 reviews
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EYE FOOTWEAR has been an independently owned business since starting up in Shoreditch in 1981. Over the last 40 years, we have been selling hand crafted leather shoes for men, women and children, as well as a selection of bags and accessories. We cater for both very small and very large feet for both men and women and also provide half sizes in a large selection of our styles.
The store has been praised for its friendly staff, affordable prices, and high-quality footwear.
The store has been criticized for inaccurate size advertising and poor handling of returns.
4.2
Based on 10 reviews
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Legend Footwear is a leading retailer of high-quality footwear for both men and women. We offer a wide range of products including boots, trainers, shoes, and sandals from top brands such as Saucony, Vivobarefoot, and Ecco. Our collection includes both casual and smart footwear options to suit every style and occasion. Whether you're looking for comfort, functionality, or simply a fashion statement, we've got you covered. With free UK delivery, 30-day returns, and competitive pricing, we strive to provide an exceptional shopping experience.
Some customers have reported positive experiences with the company's communication, delivery, and returns process.
Legend Footwear has received numerous complaints regarding poor customer service, faulty products, and misleading practices, including refusing to take responsibility for its mistakes and providing inefficient returns process.
4.1
Based on 223 reviews
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Edward Green is a renowned luxury shoe brand that specializes in creating exquisite, handcrafted shoes using the finest leathers and traditional techniques. With over a century of expertise, Edward Green's shoemakers use exceptional craftsmanship to create shoes that exude timeless elegance and quintessentially English style. From the cutting of the calf skin to the beckoning of the waist, every detail is meticulously attended to ensure a shoe of real quality and character.
Excellent customer service and high-quality shoes were praised by some reviewers.
Poor customer service, including arrogant and insulting behaviour from staff, was a common complaint.
3.9
Based on 45 reviews
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Aarz London is a new brand trending on the High street specializing in Ladies, Men's, Children Footwear and Ladies Accessories. We have a wide variety of shoes ranging from Elegant Heels to Comfortable Casual Sandals, Winter Boots to everyday Ballerina Flats. Our specialized collection of Bridal wear and Evening shoes are rich and full of bling at the height of fashion and inevitably suit a spectrum of tastes, together with timeless classic of our Complimentary Casual Collection. Our leather sandals and Indian flat pumps (Khussas) are traditionally handmade using pure leather with embroidered uppers embellished with sequins, beads, mirrors (kundan) and bells.
The store's products received positive feedback, with some reviewers describing them as comfortable, well-made, and stylish.
Several reviewers experienced poor customer service and received faulty or damaged products, leading to frustration and disappointment.
3.6
Based on 27 reviews
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