Your journey starts with us
Our Humble Beginnings
J & J Motors NI emerged from humble beginnings in 2015, blossoming from a shared family passion for cars. Starting from a humble home-based hobby, we longed to establish a dedicated space to share our love for quality used cars and exceptional customer service. When the opportunity arose to occupy the current Portaferry Road site, we embarked on a whirlwind transformation, turning a barren space into the flourishing J & J Motors NI you see today.
A Family-Run Business
Our family-centered approach is reflected in the name itself - J & J stands for our children, Jordan and Jessica, who are proud pillars of our team. We are joined by our newest "cheeky monkey, " our daughter Sophie, who brings her own vibrant energy to customer service.
Our Commitment
At J & J Motors NI, we are dedicated to:
- Providing a welcoming and comfortable environment for our customers.
- Sourcing high-quality, reliable used cars from trusted suppliers.
- Ensuring every vehicle undergoes thorough inspection and preparation before reaching our customers.
- Delivering outstanding customer service with personalized attention and tailored recommendations.
Our Services
We are proud to offer a comprehensive range of services to cater to your every automotive need, including:
- Part Exchange: Trade in your old vehicle towards the purchase of your new one.
- Finance Options: Secure competitive finance packages tailored to your individual needs.
- Garage Services: Professional repairs, servicing, and MOT preparation.
- Warranty: Enjoy peace of mind with comprehensive protection plans.
- Stocklist: Explore our diverse selection of quality used cars, vans, and used parts.
Join Us on Your Journey
At J & J Motors NI, we are committed to helping you find the perfect vehicle for your needs and budget. Get in touch today to discover the J & J Motors difference and embark on your next automotive adventure with us.
Overall Rating
J&J Motors NI has received mostly positive ratings, with several reviewers giving them 5 stars. However, there are also several negative reviews, with a few reviewers giving them 1 or 2 stars.
Positive Points
Several reviewers praised the friendly and professional service provided by the staff, particularly Stuart and Jessica. They highlighted the excellent customer service, great selection of vehicles, and hassle-free experience. Some reviewers also mentioned that the business is family-owned and run, which adds to the personal touch.
Negative Points
Several reviewers experienced issues with the vehicles they purchased. One reviewer mentioned that the car had numerous problems from the moment of sale, including faulty brakes, a worn-out fan belt, and a sticking gear stick. Another reviewer said that the car had a fuel-related issue that was not investigated by the garage, and that a simple fuel filter change was overlooked. Additionally, one reviewer mentioned that the brake discs were not replaced when the brake pads were, and that the car was not fully serviced when they purchased it.
Specific Issues
- Denise Donnelly mentioned that the car she purchased had numerous problems, including faulty brakes, a worn-out fan belt, and a sticking gear stick. She also mentioned that the garage did not fully check over the car and that the mechanic did not do their job properly.
- John Kavanagh mentioned that his car had problems with the DPS, air cooler, and injector, and that the garage did not seem to care.
- Terence Tasker mentioned that the garage sold him a car that was supposed to be for sale, but it was never left the forecourt. He also mentioned that the price was increased by 300 pounds.
- Steve Rees mentioned that the garage did not fully service the car when he purchased it, and that a simple fuel filter change was overlooked. He also mentioned that the brake discs were not replaced when the brake pads were.
