Business Details
25 Years
experience
Your Trusted Pet Store in Eltham, London SE9
Established in 2001 as Fish Lodge before rebranding in 2011, The Pet Lodge has built a reputation as a trusted pet care specialist in Eltham. Our team combines formal qualifications in animal care with practical experience from zoo-keeping and veterinary science backgrounds. We offer personalized service informed by deep industry knowledge, maintaining stock for 99% of customer enquiries while leveraging extensive supplier networks for specialist items.As a family-run business, we've cultivated long-term relationships with customers across London and beyond, prioritizing responsible pet ownership education alongside product provision. Our expertise spans exotic pets, aquatics, and small animals, supported by comprehensive care resources and practical accessories for pet owners.
Services
Reptiles
Aquatics
Small Animals
Pond Pets
Birds
Pet Supplies
Details
- Year established: 2001
Highlights and features
- Our team holds formal qualifications in animal care with zoo-keeping and veterinary science experience
- We maintain stock for 99% of customer enquiries with specialist product sourcing capabilities
- Family-run business with 20+ years of established local customer relationships
- Comprehensive pet care resources including fact sheets and expert advice
- Specialist knowledge covering exotic pets, aquatics, and small animals
Services
Reptiles
We offer a comprehensive selection of reptiles including bearded dragons, geckos, chameleons, and tortoises. Our inventory covers housing requirements, specialist lighting, heating systems, and appropriate substrates. Expert guidance ensures customers understand the specific care requirements for each species.
Aquatics
Our aquatics department stocks over 100 fish species alongside complete aquarium setups and maintenance equipment. We provide filtration systems, water treatments, and specialist fish foods. Knowledgeable staff assist with tank setup and ongoing aquatic ecosystem management.
Small Animals
We supply small animals including rabbits, hamsters, and guinea pigs with appropriate housing and care products. Our range includes cages, bedding materials, and nutritionally balanced food. We offer expert advice on proper care and environmental enrichment.
Pond Pets
Our pond section offers coldwater fish species and complete pond maintenance solutions. We stock filtration systems, water treatments, and decorative elements. Staff provide guidance on creating and maintaining healthy pond ecosystems.
Birds
We offer various bird species including budgies, finches, and canaries with appropriate housing and accessories. Our inventory includes specialist bird food, perches, and enrichment toys. We provide care advice for different avian species.
Questions
What types of pets do you sell?
We offer reptiles, aquatics, small animals, pond fish, and birds. This includes bearded dragons, tropical fish, hamsters, and budgies.
Do you provide pet care advice?
Yes, our qualified staff offer expert guidance on pet care, housing requirements, and feeding schedules for all species we sell.
Can you special order pet products?
We can source most pet products through our extensive supplier network if not in stock.
Are you open on public holidays?
We're open year-round except Christmas Day, with regular trading hours on other public holidays.
Do you sell pet accessories?
Yes, we stock complete care kits including enclosures, feeding equipment, and enrichment items for all pet types.
What are your opening hours?
Monday-Saturday 09:30-18:00, Sunday 10:00-16:00.
