Together We Care For Your Pets
At Oak House Vets, we are a family-run, independent veterinary practice that is dedicated to providing the highest standard of health care to your pets. Our team of caring and skilled staff members are committed to delivering exceptional service and attention to you and your pets. We understand the special bond between you and your pet, and we strive to provide a warm, welcoming, and compassionate environment for all our furry friends.
Our Services
We offer a comprehensive range of services to cater to the diverse needs of your pets. Our services include online appointments, pet health plans, dental health, emergency care, and prescriptions. We are proud to be a cat-friendly practice and welcome pets of all shapes and sizes. Our team is dedicated to staying up-to-date with the latest advances in veterinary medicine, ensuring that your pet receives the best possible care.
Our Mission
Our mission is to provide exceptional veterinary care that is tailored to the unique needs of your pet. We believe in building long-term relationships with our clients, and we are committed to providing honesty, integrity, and compassion in all our interactions. We strive to create a warm and welcoming environment that makes you and your pet feel at ease.
Our History
Oak House Veterinary Centre was formed in July 2004 by husband-and-wife team Andrew Draper and Kate Cullen. With over 30 years of experience in the veterinary field, Andrew and Kate are dedicated to providing the highest standard of care to their clients and their pets. Our practice has grown over the years, but our commitment to exceptional service and care remains unwavering.
Our Values
At Oak House Vets, we value the importance of building strong relationships with our clients and their pets. We believe in providing personalized care that is tailored to the unique needs of each pet. We are committed to staying up-to-date with the latest advances in veterinary medicine, ensuring that our clients receive the best possible care. Above all, we believe in treating our clients and their pets with kindness, compassion, and respect.
Overview of Oak House Vets Reviews
Excellent Care and Service
The majority of reviewers praised Oak House Vets for their exceptional care and service. Many reviewers appreciated the caring and kind staff, who made them feel understood and supported during difficult times. Some reviewers were impressed by the extra touches, such as receiving a sympathy card and seeds after the loss of a beloved pet.
Positive Comments
- Kind and caring staff
- Excellent care and service
- Friendly and understanding staff
- Personal touches, such as sympathy cards and seeds
- Highly recommended
Negative Comments
- One reviewer felt that the practice was becoming greedy, pushing unnecessary products and services.
- Another reviewer experienced a long wait for an appointment, without being informed of the delay.
- One reviewer had a negative experience with prescriptions, feeling that the practice was unclear about their policies.
